Sekoia FRA1 incident

Degraded performance – SOL and Elevate detection rules

Resolved after 58 minutes, affecting Detection and AI, on October 22, 2026.

resolved Oct 22, 2026, 09:01 AM UTC

The issue affecting the service responsible for running SOL detection rules and Elevate has been resolved. The backlog has been fully processed and detections are now running normally, with no remaining impact. We will continue to monitor the service closely. We apologize for any inconvenience this may have caused and thank you for your patience.

Started
Oct 22, 2026, 08:02 AM UTC
Resolved
Oct 22, 2026, 09:01 AM UTC
Duration
58m
Detected by Pingoru
Oct 22, 2026, 08:02 AM UTC

Affected components

DetectionAI

Update timeline

  1. investigating Oct 22, 2026, 08:02 AM UTC

    We are currently experiencing an issue affecting the service responsible for running SOL detection rules and Elevate. As a result, some detections may be delayed or not triggered as expected. Our team is actively working on resolving this issue as a top priority. We will provide an update as soon as we have more information. We apologize for any inconvenience this may cause.

  2. monitoring Oct 22, 2026, 08:09 AM UTC

    The service responsible for running SOL detection rules and Elevate is gradually recovering. The backlog of pending events is currently being processed, so some detections may still be delayed for a short period. Our team is closely monitoring the situation until processing is fully back to normal. We will provide a final update once the backlog has been fully cleared. We apologize for any inconvenience this may cause.

  3. resolved Oct 22, 2026, 09:01 AM UTC

    The issue affecting the service responsible for running SOL detection rules and Elevate has been resolved. The backlog has been fully processed and detections are now running normally, with no remaining impact. We will continue to monitor the service closely. We apologize for any inconvenience this may have caused and thank you for your patience.

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