Sekoia FRA1 incident

Unstable event search

Resolved after 49 minutes, affecting Queries, on September 28, 2026.

monitoring Sep 28, 2026, 09:38 AM UTC

A fix has been deployed. The service may need some time to process the requests that were queued during the incident. We are monitoring the service to confirm that event search returns to normal and remains stable.

Started
Sep 28, 2026, 09:01 AM UTC
Resolved
Sep 28, 2026, 09:50 AM UTC
Duration
49m
Detected by Pingoru
Sep 28, 2026, 09:01 AM UTC

Affected components

Queries

Update timeline

  1. investigating Sep 28, 2026, 09:01 AM UTC

    Our Engineering team is investigating intermittent unstability with event search.

  2. identified Sep 28, 2026, 09:15 AM UTC

    We are investigating an issue affecting event searches for multiple communities. A complex query is currently impacting the event search service. Other functionality is not affected at this stage.

  3. identified Sep 28, 2026, 09:20 AM UTC

    Our Engineering team has identified the culprit application causing degraded search experience. A fix is in progress and will be deployed as soon as possible.

  4. monitoring Sep 28, 2026, 09:38 AM UTC

    A fix has been deployed. The service may need some time to process the requests that were queued during the incident. We are monitoring the service to confirm that event search returns to normal and remains stable.

  5. resolved Sep 28, 2026, 09:50 AM UTC

    Event search has returned to normal. The incident is resolved.

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