Sekoia FRA1 incident

Query functionality outage

Resolved after 47 minutes, affecting Queries, on August 19, 2026.

resolved Aug 19, 2026, 03:32 PM UTC

The issue has been fixed, and the affected services are operating normally. The incident is now closed.

Started
Aug 19, 2026, 02:45 PM UTC
Resolved
Aug 19, 2026, 03:32 PM UTC
Duration
47m
Detected by Pingoru
Aug 19, 2026, 02:45 PM UTC

Affected components

Queries

Update timeline

  1. investigating Aug 19, 2026, 02:45 PM UTC

    Ongoing incident impacting our query functionality. Users may experience failures when running queries (including in notebooks and dashboards).

  2. identified Aug 19, 2026, 03:01 PM UTC

    We have identified the likely cause of the issue and are working on a solution. Queries may still be unavailable or experience degraded performance while the fix is being prepared and applied.

  3. identified Aug 19, 2026, 03:19 PM UTC

    The fix has been applied, and the affected services are showing positive signs of recovery.

  4. monitoring Aug 19, 2026, 03:19 PM UTC

    Our teams are monitoring the platform to confirm that the services remain stable and that the issue does not reoccur.

  5. resolved Aug 19, 2026, 03:32 PM UTC

    The issue has been fixed, and the affected services are operating normally. The incident is now closed.

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