Sekoia FRA1 incident

Delay in loading events and events not attached to alerts

Resolved after 1 hour 16 minutes, affecting Detection and Queries, on September 15, 2026.

resolved Sep 15, 2026, 02:32 PM UTC

The situation is stable and the incident is resolved. The remediation actions put in place have restored service stability.

Started
Sep 15, 2026, 01:16 PM UTC
Resolved
Sep 15, 2026, 02:32 PM UTC
Duration
1h 16m
Detected by Pingoru
Sep 15, 2026, 01:16 PM UTC

Affected components

DetectionQueries

Update timeline

  1. investigating Sep 15, 2026, 01:16 PM UTC

    We are currently investigating an issue that may cause event details to load slowly. In some cases, alerts may also be raised without their related events being attached. Our engineering teams are actively working to identify the root cause and resolve the issue. We will provide further updates as soon as more information becomes available.

  2. identified Sep 15, 2026, 01:38 PM UTC

    Our teams have identified the issue and are working through remediation actions.

  3. monitoring Sep 15, 2026, 01:56 PM UTC

    All remediation actions have been performed and impacted services are showing positive signs of recovery. Our teams are monitoring the situation.

  4. resolved Sep 15, 2026, 02:32 PM UTC

    The situation is stable and the incident is resolved. The remediation actions put in place have restored service stability.

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