Sekoia FRA1 incident

Intake issue: "Cannot find a parser for event"

Resolved after 2 hours 2 minutes, affecting Event ingestion, on August 20, 2026.

monitoring Aug 20, 2026, 01:37 PM UTC

New events have now been properly ingested for over 30 minutes. The events impacted are still being replayed, we'll update the incident to resolved as soon as the replay is done.

Started
Aug 20, 2026, 01:04 PM UTC
Resolved
Aug 20, 2026, 03:06 PM UTC
Duration
2h 2m
Detected by Pingoru
Aug 20, 2026, 01:04 PM UTC

Affected components

Event ingestion

Update timeline

  1. investigating Aug 20, 2026, 01:04 PM UTC

    The issue that was preventing the ingestion of all intake formats with the following error "Cannot find a parser for event" on Monday 17/08 (see: https://status.fra1.sekoia.io/incidents/gchpynrx43rz) has resurfaced around 12:32 PM (GMT+2) due to a deployment issue.

  2. identified Aug 20, 2026, 01:05 PM UTC

    Our engineering team has fixed the root cause and new logs and events are properly being ingested. Our team is currently working on replaying events.

  3. monitoring Aug 20, 2026, 01:37 PM UTC

    New events have now been properly ingested for over 30 minutes. The events impacted are still being replayed, we'll update the incident to resolved as soon as the replay is done.

  4. resolved Aug 20, 2026, 03:06 PM UTC

    Events have now fully been replayed. Incident is resolved.

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