Sekoia FRA1 incident

Assets page and playbook creation degraded

Resolved after 19 minutes, affecting Web application and Automation, on September 29, 2026.

resolved Sep 29, 2026, 08:44 AM UTC

The services are operational. Thank you for bearing with us while we worked through the investigation and resolution.

Started
Sep 29, 2026, 08:25 AM UTC
Resolved
Sep 29, 2026, 08:44 AM UTC
Duration
19m
Detected by Pingoru
Sep 29, 2026, 08:25 AM UTC

Affected components

Web applicationAutomation

Update timeline

  1. investigating Sep 29, 2026, 08:25 AM UTC

    Our teams are actively investigating an issue affecting the Assets page loading and playbook creation in the FRA1 region. Rest assured that current playbook runs are not impacted. We will share further updates as soon as more information becomes available.

  2. identified Sep 29, 2026, 08:38 AM UTC

    The issue root cause has been identified and mitigation actions have been implemented.

  3. monitoring Sep 29, 2026, 08:39 AM UTC

    The services impacted are showing positive signs of recovery. Our teams are monitoring the situation following the remediation actions.

  4. resolved Sep 29, 2026, 08:44 AM UTC

    The services are operational. Thank you for bearing with us while we worked through the investigation and resolution.

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