Sekoia FRA1 experienced a minor incident on July 4, 2025 affecting Automation, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 04, 2025, 09:50 AM UTC
We are currently investigating an issue that is generating a large number of new tasks within our automation system, causing a queue to fill. Our team is actively working on this to diagnose the problem. Further updates will be provided as more information becomes available.
- identified Jul 04, 2025, 10:07 AM UTC
We have identified an issue related to an unusually high number of tasks generated, causing our task management system to overload. Our team continues to work on resolving this incident, and we will provide further updates as the situation evolves.
- monitoring Jul 04, 2025, 11:19 AM UTC
Our team has made significant progress in resolving the lag issue with playbooks execution. After identifying the root cause, we implemented measures to handle new tasks in real-time. We're now executing tasks in real-time, so everything is operational We are now closely monitoring the situation to ensure all tasks are being processed as expected. We will continue to provide updates as more information becomes available.
- resolved Jul 04, 2025, 01:16 PM UTC
All tasks are now being processed in real-time with no pending tasks in the queue. Incident is now solved. We appreciate your patience and understanding during this incident.