Sekoia FRA1 incident

Event indexation delays

Minor Resolved View vendor source →

Sekoia FRA1 experienced a minor incident on July 18, 2025 affecting Event ingestion, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 01:30 PM UTC
Resolved
Jul 18, 2025, 04:23 PM UTC
Duration
2h 52m
Detected by Pingoru
Jul 18, 2025, 01:30 PM UTC

Affected components

Event ingestion

Update timeline

  1. investigating Jul 18, 2025, 01:44 PM UTC

    We are currently investigating an issue causing event indexation delays in the FRA1 region. Our engineering team is working to resolve the issue and reduce the backlog as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.

  2. identified Jul 18, 2025, 01:47 PM UTC

    We identified the issue and applied a fix. Events ingestion is working as expected now, and we have to catch a little lag in events ingestion. We appreciate your patience and will provide updates as soon as we have more information.

  3. monitoring Jul 18, 2025, 01:56 PM UTC

    Our engineering team has identified the cause of the event indexation delay in the FRA1 region and implemented a fix. The backlog of events is still processing. We will continue to monitor the situation closely and provide updates as necessary.

  4. resolved Jul 18, 2025, 04:23 PM UTC

    This incident has been resolved.