Sekoia FRA1 incident

Alert bulk actions are stuck

Notice Resolved View vendor source →

Sekoia FRA1 experienced a notice incident on September 26, 2025 affecting Web application and Case management, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 12:41 PM UTC
Resolved
Sep 26, 2025, 04:20 PM UTC
Duration
3h 39m
Detected by Pingoru
Sep 26, 2025, 12:41 PM UTC

Affected components

Web applicationCase management

Update timeline

  1. monitoring Sep 26, 2025, 12:41 PM UTC

    There was a performance issue on bulk action regarding alerts on the UI. All bulk operations were not lost but slowed down. Currently there is no more impact as a quick fix was implemented but we are monitoring the situation and making sure all bulk actions are successfully executed.

  2. resolved Sep 26, 2025, 04:20 PM UTC

    Everything is running fine, this incident is resolved.