Sekoia FRA1 incident

FRA1 automation features incident

Critical Resolved View vendor source →

Sekoia FRA1 experienced a critical incident on September 30, 2025 affecting Automation, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 10:36 PM UTC
Resolved
Sep 30, 2025, 11:45 PM UTC
Duration
1h 8m
Detected by Pingoru
Sep 30, 2025, 10:36 PM UTC

Affected components

Automation

Update timeline

  1. identified Sep 30, 2025, 10:36 PM UTC

    We are experiencing an issue with the storage cluster behind the automation feature. We have temporarily suspended the automation features to prevent further errors. Our engineers are actively working on the issue. We appreciate your patience and will provide updates as soon as we have more information.

  2. monitoring Sep 30, 2025, 11:34 PM UTC

    We installed a new server to allow the cluster to repair itself. We restarted the automation features and we are not seeing any errors.

  3. resolved Sep 30, 2025, 11:45 PM UTC

    This incident has been resolved.