Sekoia FRA1 incident

Indexing delay

Minor Resolved View vendor source →

Sekoia FRA1 experienced a minor incident on October 6, 2025 affecting Event storage, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 02:56 PM UTC
Resolved
Oct 06, 2025, 05:01 PM UTC
Duration
2h 5m
Detected by Pingoru
Oct 06, 2025, 02:56 PM UTC

Affected components

Event storage

Update timeline

  1. monitoring Oct 06, 2025, 02:56 PM UTC

    A failure in some indexing servers due to an incident on our cloud-provider side led to a temporary stop of indexing. The issue was quickly fixed by our team but it generated some lag in event indexing. We are now monitoring the state of the service and will come back to you once we are back to real-time. There were no data loss, and events processing and alerts raising are still done in time. We are sorry for the inconvenience.

  2. resolved Oct 06, 2025, 05:01 PM UTC

    We are back to real-time indexing. Thank you for your patience