Is Salsify down?

Last checked 8m ago
Current status
Salsify is having a partial outage

Affected component: Insights

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Official status page: https://status.salsify.com · Polled every 5 minutes · 18 components tracked

Real-time Salsify status, recent outages, and incident history — pulled directly from Salsify's official status page at https://status.salsify.com every 5 minutes. Pingoru tracks 18 Salsify services and has captured 15 incidents in the last 90 days (98.09% uptime). Get email, Slack, Discord, or webhook alerts the moment Salsify reports a new incident — free for 5 monitors, no credit card.

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Salsify uptime 98.09% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Facebook Catalog Direct & Instagram Connection failing to syndicate
    Resolved —
    Started Apr 29, 2026, 02:23 AM UTC · Resolved Apr 29, 2026, 02:23 AM UTC
    Syndication
    1 update · show timeline
    • resolved · Apr 29, 2026, 02:23 AM UTC

      Our engineering team has resolved an issue that affected the Facebook Catalog Direct and Instagram connections for approximately 12 hours, starting April 28, 2026, at 14:09 GMT+1. During this window, publications to these specific channels may have failed. We have implemented a fix and confirmed that the systems are now stable and operating as expected. If you had a publication fail during this time, please republish your content to ensure it is successfully delivered. No other syndication channels were impacted by this issue. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

    Latest: Our engineering team has resolved an issue that affected the Facebook Catalog Direct and Instagram connections for approximately 12 hours, starting April 28, 2026, at 14:09 GMT+1. …

See the full Salsify outage history

11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 7 incidents
  • Facebook Catalog Direct & Instagram Connection failing to syndicate Resolved
    Started Apr 29, 2026, 02:23 AM UTC · Resolved Apr 29, 2026, 02:23 AM UTC · —
  • Home Depot - Customers receiving 403 error response after channel publish Resolved
    Started Apr 21, 2026, 05:55 PM UTC · Resolved Apr 22, 2026, 02:33 PM UTC · 20h 37m
  • Renaming Smart Lists causing filter removal Resolved
    Started Apr 16, 2026, 10:34 PM UTC · Resolved Apr 17, 2026, 03:53 PM UTC · 17h 19m
  • Digital Asset Feed generating blank export Resolved
    Started Apr 16, 2026, 06:06 PM UTC · Resolved Apr 16, 2026, 07:50 PM UTC · 1h 43m
  • Walmart 1P Connector Publication Failures Resolved
    Started Apr 16, 2026, 09:22 AM UTC · Resolved Apr 17, 2026, 09:22 AM UTC · 1d
  • Delayed Kroger Publications + Increase in Failed Intelligence Suite Workflow Tasks Resolved
    Started Apr 14, 2026, 08:27 PM UTC · Resolved Apr 14, 2026, 09:35 PM UTC · 1h 8m
  • Facebook/Instagram failed publications Resolved
    Started Mar 05, 2026, 04:15 PM UTC · Resolved Apr 10, 2026, 03:29 PM UTC · 35d 23h

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Every Salsify incident — when it started, when it resolved, which services were affected, how bad it was, how long it lasted — laid out in one feed you can scan in 30 seconds. Filter to just Salsify or see every provider at once.

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Track Salsify uptime & incident history

See 90 days of Salsify uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See Salsify uptime history

Frequently asked questions

What is Salsify's uptime?
Over the last 90 days, Salsify reported 98.09% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.salsify.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Salsify's uptime history rolling forward in real time.
Has Salsify had outages in 2026?
Yes — Salsify has had 15 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Salsify outage?
The most recent Salsify incident was "Facebook Catalog Direct & Instagram Connection failing to syndicate", which started on April 29, 2026 and was resolved on April 29, 2026. Pingoru captured this directly from https://status.salsify.com. See the full incident card above for affected components and the update timeline.
How often does Salsify have outages?
Based on the last 90 days, Salsify averages 5.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Salsify's status page?
Salsify's official status page is https://status.salsify.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Salsify down right now?
Salsify is having a partial outage. Pingoru checks the official status page every 5 minutes and flips this headline the moment Salsify reports a change. Current status is based on 18 tracked services.
How does Pingoru know if Salsify is down?
We read https://status.salsify.com directly, using Salsify's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Salsify has an outage?
Create a free Pingoru account and add Salsify as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Salsify's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Salsify incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Salsify issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Salsify status?
We use Salsify's own status page at https://status.salsify.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Partial Outage" mean?
Salsify has a partial outage — one or more components are down, but the rest of the service is operational.

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