What is Salsify's uptime?

Over the last 90 days, Salsify reported 97.81% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.salsify.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Salsify's uptime history rolling forward in real time.

Has Salsify had outages in 2026?

Yes — Salsify has had 16 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Salsify outage?

The most recent Salsify incident was "Wayfair Item Setup - 'The system ran into an issue while checking your data'", which started on June 10, 2026 and was resolved on June 11, 2026. Pingoru captured this directly from https://status.salsify.com. See the full incident card above for affected components and the update timeline.

How often does Salsify have outages?

Based on the last 90 days, Salsify averages 5.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Salsify's status page?

Salsify's official status page is https://status.salsify.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Salsify down right now?

Salsify is having a partial outage. Pingoru checks the official status page every 5 minutes and flips this headline the moment Salsify reports a change. Current status is based on 18 tracked services.

How does Pingoru know if Salsify is down?

We read https://status.salsify.com directly, using Salsify's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Where can I get notified when Salsify has an outage?

Create a free Pingoru account and add Salsify as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Salsify's status page says the service is up, but I'm having issues — what's wrong?

Three common reasons: • A real Salsify incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Salsify issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Salsify status?

We use Salsify's own status page at https://status.salsify.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Partial Outage" mean?

Salsify has a partial outage — one or more components are down, but the rest of the service is operational.

Is Salsify down?

Last checked 1m ago

Current status

Salsify is having a partial outage

Active incident: Intermittent Crawling Errors Affecting Data Freshness

Get alerts when Salsify breaks → View Salsify outage history →

Free · no credit card

Official status page: https://status.salsify.com · Polled every 5 minutes · 18 components tracked

Salsify is reporting a partial outage right now (last checked 1m ago). Some components are affected; others remain operational.

Real-time Salsify status, recent outages, and incident history — pulled directly from Salsify's official status page at https://status.salsify.com every 5 minutes. Pingoru tracks 18 Salsify services and has captured 17 incidents in the last 90 days (97.81% uptime). Get email, Slack, Discord, or webhook alerts the moment Salsify reports a new incident — free for 5 monitors, no credit card.

Users who monitor Salsify also follow these Marketing services:

Yotpo View all 6,000+ providers

Salsify uptime 97.81% uptime · past 90 days

Mon Wed Fri

MarAprMayJun

Less More

Active incident 1

Intermittent Crawling Errors Affecting Data Freshness

Ongoing ● 369d 3h

Started Jun 09, 2025, 03:27 PM UTC

Insights
Timeline · 26 updates
- identified · Jun 09, 2025, 03:27 PM UTC
  
  Our engineering team has identified an issue with crawling Sam's Club and Lowe's products. This issue returns a 'Blocked' error, which affects all Sam's Club and Lowe's insights reports. We are actively working with our data provider to resolve this data crawling issue. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jun 17, 2025, 07:40 PM UTC
  
  Our crawling partner has released a fix that has resolved this issue for all Sam's Club insights reports. Lowe's products continue to return a 'Blocked' error, which affects all Lowe's insights reports. We are actively working with our data provider to resolve the remaining data crawling issue. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jun 20, 2025, 06:29 PM UTC
  
  Products continue to return a ‘Blocked’ error, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Sam’s Club: (Resolved) Lowe’s CVS Kroger Houzz Chewy If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jun 23, 2025, 05:42 PM UTC
  
  Products continue to return a 'Blocked' error, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Sam's Club: (Resolved) Lowe's CVS Kroger Houzz: (Monitoring implemented improvements) Chewy If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jun 25, 2025, 04:16 PM UTC
  
  Products continue to return a 'Blocked' error, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Sam's Club: (Resolved) Lowe's CVS: (Monitoring implemented improvements) Kroger Houzz: (Monitoring implemented improvements) Chewy: (Monitoring implemented improvements) If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jul 01, 2025, 08:23 PM UTC
  
  Products continue to return a 'Blocked' error, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Sam's Club: (Resolved) Lowe's CVS: (Resolved) Kroger Houzz: (Resolved) Chewy: (Resolved) If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jul 03, 2025, 03:42 PM UTC
  
  Products continue to return a 'Blocked' error, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Sam's Club: (Resolved) Lowe's CVS: (Resolved) Kroger Houzz: (Resolved) Chewy: (Resolved) Kohl’s If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jul 07, 2025, 05:55 PM UTC
  
  Intermittent Crawling Errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Sam's Club: (Monitoring new improvements) Lowe's CVS: (Resolved) Kroger Houzz: (Resolved) Chewy: (Resolved) Kohl's If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jul 10, 2025, 08:00 PM UTC
  
  Intermittent Crawling Errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Sam's Club: (Monitoring new improvements) Lowe's CVS: (Resolved) Kroger: (Monitoring new improvements) Houzz: (Resolved) Chewy: (Resolved) Kohl's If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jul 16, 2025, 05:29 PM UTC
  
  Intermittent Crawling Errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Sam's Club: (Monitoring new improvements) Lowe's CVS: (Resolved) Kroger: (Monitoring new improvements) Houzz: (Resolved) Chewy: (Resolved) Kohl's: (Monitoring new improvements) If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- monitoring · Jul 18, 2025, 04:34 PM UTC
  
  Intermittent Crawling Errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Sam's Club: (Monitoring new improvements) Lowe's: (Monitoring new improvements) CVS: (Resolved) Kroger: (Monitoring new improvements) Houzz: (Resolved) Chewy: (Resolved) Kohl's: (Monitoring new improvements) If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jul 22, 2025, 08:03 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Ongoing Investigation: CVS Lowe's Kohl's Monitoring additional Improvements: Kroger Sam's Club Resolved: Houzz Chewy If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jul 29, 2025, 08:00 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Ongoing Investigation: Lowe's Kohl's Monitoring additional Improvements: Kroger Sam's Club Resolved: CVS Houzz Chewy If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Aug 07, 2025, 08:17 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Ongoing Improvements: Kroger Lowe's Kohl's Monitoring additional Improvements: Sam's Club Resolved: CVS Houzz Chewy If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Aug 13, 2025, 09:01 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Ongoing Improvements: Kroger Lowe's Sam's Club Resolved: Kohl's CVS Houzz Chewy If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Aug 21, 2025, 04:02 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Ongoing Improvements: Sam's Club Monitoring: Kroger Resolved: Lowe's Kohl's CVS Houzz Chewy If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Aug 26, 2025, 08:09 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Ongoing Improvements: Bed Bath & Beyond Sam's Club Wayfair Resolved: Kroger Lowe's Kohl's CVS Houzz Chewy If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Sep 12, 2025, 05:54 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data crawling issue. Ongoing Improvements: Bed Bath & Beyond Resolved: Kroger Lowe's Kohl's CVS Houzz Chewy Sam's Club Wayfair If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jan 23, 2026, 02:48 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting all insights reports for the connection listed below. We are actively working with our data provider to resolve the data crawling issue. Ongoing Improvements: Bed Bath & Beyond If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Mar 02, 2026, 05:16 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data-crawling issue. Amazon US Kroger Ongoing Improvements: Bed Bath & Beyond Resolved: Lowe's Kohl's Houzz Chewy Sam's Club Wayfair CVS If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Mar 05, 2026, 08:24 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data-crawling issue. Amazon US Chewy Kohl's Ongoing Improvements: Bed Bath & Beyond If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Apr 09, 2026, 02:21 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data-crawling issue. Chewy Kohl's Ongoing Improvements: Bed Bath & Beyond If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Apr 10, 2026, 02:41 PM UTC
  
  Update: Intermittent crawling errors have been observed for some products, affecting data freshness across all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data-crawling issue. Lowes Home Depot Kroger Monitoring: Amazon US Ongoing Improvements: Chewy Kohl’s Bed Bath & Beyond If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Apr 24, 2026, 06:06 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting data freshness across all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data-crawling issue. Ongoing Improvements: Lowes Home Depot Kroger Chewy Kohl’s Bed Bath & Beyond If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · May 07, 2026, 08:33 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting data freshness across all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data-crawling issue. Monitoring: Home Depot Ongoing Improvements: Lowes Kroger Chewy Kohl’s Bed Bath & Beyond If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · May 08, 2026, 06:57 PM UTC
  
  Intermittent crawling errors have been observed for some products, affecting data freshness across all insights reports for the connections listed below. We are actively working with our data provider to resolve the remaining data-crawling issue. Target Ongoing Improvements: Lowes Kroger Chewy Kohl’s Bed Bath & Beyond Resolved: Home Depot If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Latest: Intermittent crawling errors have been observed for some products, affecting data freshness across all insights reports for the connections listed below. We are actively working wi…

Recent outages & incidents

Past 90 days

Wayfair Item Setup - 'The system ran into an issue while checking your data'

Resolved 1d 2h

Started Jun 10, 2026, 11:12 AM UTC · Resolved Jun 11, 2026, 02:05 PM UTC

Syndication
Timeline · 2 updates
- investigating · Jun 10, 2026, 11:12 AM UTC
  
  The following feedback is being returned in the Wayfair new item setup channels: '[Error] The system ran into an issue while checking your data. Please finish any other edits to this file, then upload it in Partner Home before downloading a new review file.' We have escalated this issue to Wayfair and they are currently working to determine the root cause along with resolving the issue. We will update as soon as we receive additional information. If you have any questions, please use the "My Cases" option within the Customer Portal ([https://help.salsify.com/ProductXM/s/](https://help.salsify.com/ProductXM/s/)) to connect with our team.
- resolved · Jun 11, 2026, 02:05 PM UTC
  
  Wayfair has deployed a fix to resolve the error. We are seeing publishes complete successfully. Please try republishing any affected products and confirm. If you have any questions or if issue persists, please use the "My Cases" option within the Customer Portal ([https://help.salsify.com/ProductXM/s/](https://help.salsify.com/ProductXM/s/)) to connect with our team.
Latest: Wayfair has deployed a fix to resolve the error. We are seeing publishes complete successfully. Please try republishing any affected products and confirm. If you have any questions…
Shopify GQL Integration

Resolved 1h 17m

Started Jun 03, 2026, 02:42 PM UTC · Resolved Jun 03, 2026, 04:00 PM UTC

Syndication
Timeline · 3 updates
- identified · Jun 03, 2026, 02:42 PM UTC
  
  Our engineering team identified that Shopify has an active incident. As we receive updates from Shopify of a resolution, we will provide further updates. No other syndication channels are affected at this time. If you have any questions, please use the "My Cases" option within the Customer Portal https://help.salsify.com/ProductXM/s/ to connect with our team.
- monitoring · Jun 03, 2026, 03:26 PM UTC
  
  Our engineering team identified that Shopify has an active incident. As we receive updates from Shopify of a resolution, we will provide further updates. No other syndication channels are affected at this time. If you have any questions, please use the "My Cases" option within the Customer Portal https://help.salsify.com/ProductXM/s/ to connect with our team.
- resolved · Jun 03, 2026, 04:00 PM UTC
  
  Shopify has resolved their active incident, and we are seeing successful syndications in Salsify using the Shopify GQL integration. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Latest: Shopify has resolved their active incident, and we are seeing successful syndications in Salsify using the Shopify GQL integration. If you have any questions, please use the "My Ca…
Amazon Publications Returning Submission Errors for the 'Is Refurbished' attribute

Resolved 2d 2h

Started Jun 02, 2026, 07:58 AM UTC · Resolved Jun 04, 2026, 10:46 AM UTC

Amazon
Timeline · 3 updates
- investigating · Jun 02, 2026, 07:58 AM UTC
  
  We are currently investigating an issue where publications to Amazon Vendor Central and Seller Central are failing across multiple marketplaces and product types. Affected users are receiving a submission error stating that the 'Is Refurbished' attribute is required but missing, despite the attribute not being available within the channels. Our engineering team is actively researching the root cause to determine a resolution, and we will provide updates as soon as more information becomes available. If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- identified · Jun 02, 2026, 12:52 PM UTC
  
  Our engineering team has identified the issue causing the 'Is Refurbished' attribute from appearing in the Amazon Vendor Central and Seller Central channels. This attribute is now appearing in the Amazon Vendor Central US channels. The team is working to update the affected channels to unveil this attribute and we will provide updates as soon as more information becomes available. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- resolved · Jun 04, 2026, 10:46 AM UTC
  
  Our engineering team has identified the issue causing the 'Is Refurbished' attribute from appearing in the Amazon Vendor Central and Seller Central channels. All available Amazon and Seller Central channels have been refreshed and the attribute is now appearing as expected. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Latest: Our engineering team has identified the issue causing the 'Is Refurbished' attribute from appearing in the Amazon Vendor Central and Seller Central channels. All available Amazon a…
HEB Direct Connection Image Asset Errors

Resolved 7d 22h

Started Jun 01, 2026, 07:02 PM UTC · Resolved Jun 09, 2026, 05:57 PM UTC

Syndication
Timeline · 4 updates
- identified · Jun 01, 2026, 07:02 PM UTC
  
  We ask that any brands with the HEB Direct Connection channel activated in their Saslify web-app, not execute any publishes via that channel, at this time. Our engineering teams are working on resolving an issue that was recently identified within this connection. In partnership with HEB, we've determined a solution and are working to deliver it, as soon as possible. Please contact Salsify Support if you have any further questions.
- identified · Jun 02, 2026, 08:03 PM UTC
  
  We ask that any brands with the HEB Direct Connection channel activated in their Salsify web-app not execute any publishes via that channel at this time. Our engineering teams continue to work on resolving an issue that was recently identified within this connection. In partnership with HEB we've determined a solution and are working to deliver it as soon as possible. Please contact Salsify Support if you have any further questions.
- identified · Jun 05, 2026, 04:27 PM UTC
  
  We ask that any brands with the HEB Direct Connection channel activated in their Salsify web-app not execute any publishes via that channel at this time. In partnership with HEB we have determined a solution and are working to verify and deliver it as soon as possible. Please contact Salsify Support if you have any further questions.
- resolved · Jun 09, 2026, 05:57 PM UTC
  
  Our engineering team has resolved the issue impacting our HEB Direct Connection channel. Brands can now resume publishing products via the HEB Direct Connection channel. If you encounter any issues or have questions regarding this incident, please contact Salsify Support.
Latest: Our engineering team has resolved the issue impacting our HEB Direct Connection channel. Brands can now resume publishing products via the HEB Direct Connection channel. If you enc…
Walmart - It looks like there was a glitch feedback

Resolved 17d 2h

Started May 22, 2026, 12:38 PM UTC · Resolved Jun 08, 2026, 03:02 PM UTC

Walmart
Timeline · 2 updates
- identified · May 22, 2026, 12:38 PM UTC
  
  The following feedback is being returned in the Walmart Omnispec channels: 'Product Submission Failed. FGW: It looks like there was a glitch. Please try again. If the problem persists, contact Walmart Partner Support. (ERR_INT_SYS_01010010)' We have escalated this issue to Walmart. Walmart has reviewed this issue and has let us know that the root cause of this feedback is due to products that are falling under review and being republished again before the products move out of the review state. Walmart is currently facing a delay reviewing any products that fall under this state and are working on the backlog so the recommendation in this case would be the following: 1. if you are receiving this feedback, please wait a couple of additional days outside of the recommended 48-72 hours before republishing to confirm if the product has moved out of the manual review state 2. using the activity ID provided in the feedback, you can search within your Supplier One portal to see if any additional feedback has been returned for products under review 3. if the products continue to receive this feedback, please open up a Walmart Support case to report this issue and escalate the Walmart Support case to your Walmart Merchant Please note that this issue may NOT occur to all products - only products stuck under review. We will provide additional updates about the reviews delay once we receive them. If you have any questions, please use the "My Cases" option within the Customer Portal ([https://help.salsify.com/ProductXM/s/](https://help.salsify.com/ProductXM/s/)) to connect with our team.
- resolved · Jun 08, 2026, 03:02 PM UTC
  
  The following feedback is being returned in the Walmart Omnispec channels: 'Product Submission Failed. FGW: It looks like there was a glitch. Please try again. If the problem persists, contact Walmart Partner Support. (ERR_INT_SYS_01010010)' We have escalated this issue to Walmart. Walmart has reviewed this issue and has let us know that the root cause of this feedback is due to products that are falling under review and being republished again before the products move out of the review state. Please refer to the below steps if you are receiving this feedback: 1. if you are receiving this feedback, please wait the recommended 48-72 hours - it is recommended to stop republishing the products that are receiving this feedback immediately in the Walmart Omnispec channels 2. using the activity ID provided in the feedback, you can search within your Supplier One portal to see if any additional feedback has been returned for products under review 3. if there is no updates for the affected products within the recommended timeframe, please open up a Walmart Support case to report this issue with the relevant Activity ID, Supplier ID, and item details and escalate the Walmart Support case to your Walmart Merchant Please note that this issue may NOT occur to all products - only products stuck under review. We will provide additional updates about the reviews delay once we receive them. Walmart is currently working to improve the glitch feedback for clarity. If you have any questions, please use the "My Cases" option within the Customer Portal ([https://help.salsify.com/ProductXM/s/](https://help.salsify.com/ProductXM/s/)) to connect with our team.
Latest: The following feedback is being returned in the Walmart Omnispec channels: 'Product Submission Failed. FGW: It looks like there was a glitch. Please try again. If the problem persi…

See the full Salsify outage history

8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Salsify outage history →

Or sign up free to get alerts when Salsify breaks · 10 free monitors · No credit card

Outage history

Past 90 days · 12 incidents View full outage history →

Wayfair Item Setup - 'The system ran into an issue while checking your data' Resolved

Started Jun 10, 2026, 11:12 AM UTC · Resolved Jun 11, 2026, 02:05 PM UTC · 1d 2h
Shopify GQL Integration Resolved

Started Jun 03, 2026, 02:42 PM UTC · Resolved Jun 03, 2026, 04:00 PM UTC · 1h 17m
Amazon Publications Returning Submission Errors for the 'Is Refurbished' attribute Resolved

Started Jun 02, 2026, 07:58 AM UTC · Resolved Jun 04, 2026, 10:46 AM UTC · 2d 2h
HEB Direct Connection Image Asset Errors Resolved

Started Jun 01, 2026, 07:02 PM UTC · Resolved Jun 09, 2026, 05:57 PM UTC · 7d 22h
Walmart - It looks like there was a glitch feedback Resolved

Started May 22, 2026, 12:38 PM UTC · Resolved Jun 08, 2026, 03:02 PM UTC · 17d 2h
Facebook Catalog Direct & Instagram Connection failing to syndicate Resolved

Started Apr 29, 2026, 02:23 AM UTC · Resolved Apr 29, 2026, 02:23 AM UTC · —
Home Depot - Customers receiving 403 error response after channel publish Resolved

Started Apr 21, 2026, 05:55 PM UTC · Resolved Apr 22, 2026, 02:33 PM UTC · 20h 37m
Renaming Smart Lists causing filter removal Resolved

Started Apr 16, 2026, 10:34 PM UTC · Resolved Apr 17, 2026, 03:53 PM UTC · 17h 19m