Runway experienced a minor incident on August 12, 2025 affecting App, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
App
Update timeline
- investigating Aug 12, 2025, 05:54 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- resolved Aug 12, 2025, 05:59 PM UTC
This was related to the long queue times – video quality and performance itself was unaffected.