There were 6 Rewind outages since March 9, 2026 totaling 43h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're investigating degraded performance with Shopify backups and restores. Operations are continuing but at a slower rate. Our team is on it!
We have addressed the underlying database contention. We will continue to monitor.
We are currently experiencing an issue where Confluence installs are failing. This has been confirmed across multiple accounts and appears to be related to an issue on Atlassian’s side. We have escalated this with Atlassian Support as a P1 incident, and they have acknowledged the problem.</...
We have received confirmation from Atlassian that they have opened a high-priority internal incident and are actively investigating the root cause of the issue affecting Confluence installs.
Atlassian is still actively investigating this as a high-priority incident. We are continuing to monitor the progress closely. We will provide another update as soon as more information becomes available.
The issue impacting Confluence app installs has now been resolved. Atlassian determined that our app was incorrectly included on a deny list following recent changes to private app install policies. This has been fixed, and installs should now proceed as expected. We have confirmed...
We are continuing to monitor an issue affecting Jira app installs. Jira installs are intermittently failing , meaning some installs may succeed while others do not. Atlassian is actively investigating this as a high-priority incident on their side. We will provide...
Atlassian is still actively investigating this as a high-priority incident. We are continuing to monitor the progress closely. We will provide another update as soon as more information becomes available.
The issue affecting Jira app installs has been resolved. Atlassian identified that our app was mistakenly added to a deny list related to recent changes in private app installs. This has now been corrected, and Jira installs should be working normally. We have validated that...
We're investigating elevated error rates for Rewind backups and restores for the Confluence platform. Our team is on it!
We have identified the root cause of the issue and we are applying mitigations.
Our team has addressed the root cause. Backups and restores for Confluence are working as expected.
We are experiencing increased latency in an underlying system causing reduced performance in backups and restores in the Frankfurt region.
Performance has been restored and backups/restores are continuing as normal.
We're investigating elevated error rates for Rewind backups for the Mailchimp platform. Our team is on it!
Our team is currently investigating the issue.
We have identified the root cause of the issue and we are working on restoring functionality.
We have released an update in order to resume backups for existing accounts, and are working with Mailchimp to investigate issues with linking new accounts to Rewind
We are still working with Mailchimp to resolve the issue affecting linking new Mailchimp accounts to Rewind. Backups are running normally, and our team continues to monitor the situation.
The issue has now been resolved and linking Mailchimp accounts is working normally again.
Pingoru polls Rewind's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
5 free monitors · No credit card required