Rewind incident

Jira install issues resolved

Minor Resolved View vendor source →

Rewind experienced a minor incident on April 15, 2026 affecting Rewind Web Application (Rewind Web Application), lasting 8h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 07:00 PM UTC
Resolved
Apr 16, 2026, 03:51 AM UTC
Duration
8h 51m
Detected by Pingoru
Apr 15, 2026, 07:00 PM UTC

Affected components

Rewind Web Application (Rewind Web Application)

Update timeline

  1. investigating Apr 15, 2026, 07:00 PM UTC

    We are continuing to monitor an issue affecting Jira app installs. Jira installs are intermittently failing , meaning some installs may succeed while others do not. Atlassian is actively investigating this as a high-priority incident on their side. We will provide...

  2. investigating Apr 15, 2026, 10:58 PM UTC

    Atlassian is still actively investigating this as a high-priority incident. We are continuing to monitor the progress closely. We will provide another update as soon as more information becomes available.

  3. resolved Apr 16, 2026, 03:51 AM UTC

    The issue affecting Jira app installs has been resolved. Atlassian identified that our app was mistakenly added to a deny list related to recent changes in private app installs. This has now been corrected, and Jira installs should be working normally. We have validated that...