Affected components
Update timeline
- investigating Apr 15, 2026, 07:00 PM UTC
We are continuing to monitor an issue affecting Jira app installs. Jira installs are intermittently failing , meaning some installs may succeed while others do not. Atlassian is actively investigating this as a high-priority incident on their side. We will provide...
- investigating Apr 15, 2026, 10:58 PM UTC
Atlassian is still actively investigating this as a high-priority incident. We are continuing to monitor the progress closely. We will provide another update as soon as more information becomes available.
- resolved Apr 16, 2026, 03:51 AM UTC
The issue affecting Jira app installs has been resolved. Atlassian identified that our app was mistakenly added to a deny list related to recent changes in private app installs. This has now been corrected, and Jira installs should be working normally. We have validated that...
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