Rewind incident

Delayed backups and restores in Ohio

Minor Resolved View vendor source →

Rewind experienced a minor incident on May 13, 2026 affecting Backups (Backups) and Restores (Restores), lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 04:02 PM UTC
Resolved
May 13, 2026, 05:40 PM UTC
Duration
1h 37m
Detected by Pingoru
May 13, 2026, 04:02 PM UTC

Affected components

Backups (Backups)Restores (Restores)

Update timeline

  1. investigating May 13, 2026, 04:02 PM UTC

    We are investigating delayed backups and restores in the Ohio region. This is affecting all services in that region.

  2. investigating May 13, 2026, 04:56 PM UTC

    We have identified the root cause and are implementing a fix.

  3. resolved May 13, 2026, 05:40 PM UTC

    Thank you for your patience, we have addressed the resource limitation and resuming all operations.