Rewind experienced a minor incident on November 6, 2025 affecting Backups (Backups), lasting 5h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 06, 2025, 09:00 PM UTC
We have identified the problem causing degraded backup performance in the US region and are activly working on a solution. Affected Platforms: - Jira - Confluence - monday.com - Azure DevOps - BitBucket - GitHub - Mailchimp - Miro - Klaviyo ...
- investigating Nov 06, 2025, 10:21 PM UTC
We have identified the problem causing degraded backup performance in the US region and are activly working on a solution.
- investigating Nov 07, 2025, 12:15 AM UTC
We have identified the problem causing degraded backup performance in the US region and are continuing to work on a solution.
- investigating Nov 07, 2025, 01:15 AM UTC
We have identified the problem causing degraded backup performance in the US region and we are monitoring the result of our remediation.
- resolved Nov 07, 2025, 02:30 AM UTC
The issue causing degraded backup performance in the US region has been identified and remediated. The underlying system condition responsible for the slowdown has been removed and backups are now performing normally.