Rewind incident

Mailchimp – Issues Linking New Accounts (Resolved)

Minor Resolved View vendor source →
Started
Mar 09, 2026, 08:32 PM UTC
Resolved
Mar 10, 2026, 07:20 PM UTC
Duration
22h 48m
Detected by Pingoru
Mar 09, 2026, 08:32 PM UTC

Affected components

Backups (Backups)Rewind Web Application (Rewind Web Application)

Update timeline

  1. identified Mar 09, 2026, 08:32 PM UTC

    We're investigating elevated error rates for Rewind backups for the Mailchimp platform. Our team is on it!

  2. investigating Mar 09, 2026, 08:33 PM UTC

    Our team is currently investigating the issue.

  3. investigating Mar 09, 2026, 09:30 PM UTC

    We have identified the root cause of the issue and we are working on restoring functionality.

  4. investigating Mar 09, 2026, 10:25 PM UTC

    We have released an update in order to resume backups for existing accounts, and are working with Mailchimp to investigate issues with linking new accounts to Rewind

  5. investigating Mar 10, 2026, 03:15 PM UTC

    We are still working with Mailchimp to resolve the issue affecting linking new Mailchimp accounts to Rewind. Backups are running normally, and our team continues to monitor the situation.

  6. resolved Mar 10, 2026, 07:20 PM UTC

    The issue has now been resolved and linking Mailchimp accounts is working normally again.

Looking to track Rewind downtime and outages?

Pingoru polls Rewind's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Rewind reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Rewind alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Rewind for free

5 free monitors · No credit card required