There were 2 Red Canary outages since April 6, 2026 totaling 6h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating reports of intermittent detection delays. The issue has been identified and a fix has been implemented. We are monitoring the system to confirm that it is returning to normal operations.
Monitoring has confirmed the system is operating normally and detections are no longer delayed.
We are investigating delayed telemetry surrounding Google Cloud Platform data due to underlying issues in the AWS Cloud Platform. We have notified the AWS production engineering team and are monitoring the issue to ensure they resolve the issue promptly. Telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter for GCP telemetry.
We are monitoring the system to confirm that it is returning to normal operations.
This incident has been resolved.
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