Resolved after 9 hours 41 minutes, affecting Web Portal and Detections, on July 13, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web PortalDetections
Update timeline
- investigating Jul 13, 2025, 03:42 AM UTC
We are currently investigating an issue processing some raw telemetry. Detections may be delayed. We will update this incident as more information becomes available.
- identified Jul 13, 2025, 04:54 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 13, 2025, 06:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 13, 2025, 01:24 PM UTC
This incident has been resolved.
Your product runs on more than Red Canary
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services