Red Canary incident

Investigating issues with delayed telemetry processing

Resolved after 7 hours 37 minutes, affecting VMware Carbon Black Response hosted by Red Canary and VMware Carbon Black Hosted EDR and 1 more, on June 29, 2026.

monitoring Jun 30, 2026, 02:44 AM UTC

We are continuing to monitor for any further issues.

Started
Jun 29, 2026, 07:07 PM UTC
Resolved
Jun 30, 2026, 02:44 AM UTC
Duration
7h 37m
Detected by Pingoru
Jun 29, 2026, 07:07 PM UTC

Affected components

VMware Carbon Black Response hosted by Red CanaryVMware Carbon Black Hosted EDRDetectionsVMware Carbon Black CloudCrowdStrike FalconMicrosoftSentinelOnePalo Alto Networks Cortex XDRTrend Micro Endpoint Detection and ResponseJamf Threat Defense

Update timeline

  1. identified Jun 29, 2026, 07:07 PM UTC

    The issue has been identified and we are currently working on a fix.

  2. monitoring Jun 30, 2026, 01:46 AM UTC

    A fix has been implemented and we are monitoring results.

  3. monitoring Jun 30, 2026, 02:44 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 30, 2026, 02:44 AM UTC

    This incident has been resolved.

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