Resolved after 21 minutes, affecting Web Portal and API Requests, on September 18, 2025.
We have identified an issue that is causing the Red Canary web portal and API requests to return errors intermittently for some customers. We are implementing a fix and will update this incident upon resolution of the impact.
Affected components
Web PortalAPI Requests
Update timeline
- identified Sep 18, 2025, 06:18 PM UTC
We have identified an issue that is causing the Red Canary web portal and API requests to return errors intermittently for some customers. We are implementing a fix and will update this incident upon resolution of the impact.
- resolved Sep 18, 2025, 06:40 PM UTC
This incident has been resolved.
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