Resolved after 3 hours 14 minutes, affecting VMware Carbon Black Cloud and Carbon Black Cloud, on July 18, 2025.
Broadcom has implemented a fix and we are monitoring progress. Broadcom Status Page: https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage
Affected components
Update timeline
- investigating Jul 18, 2025, 04:31 PM UTC
We are tracking an outage with Broadcom that is affecting authentication to Carbon Black Cloud environments. Active Remediation response actions may be delayed.
- investigating Jul 18, 2025, 04:39 PM UTC
We are continuing to investigate this issue.
- investigating Jul 18, 2025, 04:45 PM UTC
We are continuing to investigate this issue.
- investigating Jul 18, 2025, 04:53 PM UTC
A link to the Broadcom status can be found here: https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage
- identified Jul 18, 2025, 05:02 PM UTC
Broadcom has updated the status to Identified. We are tracking process. https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage
- monitoring Jul 18, 2025, 06:44 PM UTC
Broadcom has implemented a fix and we are monitoring progress. Broadcom Status Page: https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage
- resolved Jul 18, 2025, 07:46 PM UTC
This incident has been resolved.
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