Red Canary incident

Detection delayed

Critical Resolved View vendor source →

Red Canary experienced a critical incident on October 15, 2026 affecting Web Portal and VMware Carbon Black Response hosted by Red Canary and 1 more component, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 03:14 AM UTC
Resolved
Oct 15, 2026, 05:12 AM UTC
Duration
1h 57m
Detected by Pingoru
Oct 15, 2026, 03:14 AM UTC

Affected components

Web PortalVMware Carbon Black Response hosted by Red CanarySentinelOneOktaIngestionAPI RequestsVMware Carbon Black Hosted EDRMicrosoftMicrosoft EntraSearch

Update timeline

  1. investigating Oct 15, 2026, 03:14 AM UTC

    We are currently experiencing data processing delays, resulting in late detection notification to some customers. This incident will be updated as additional information becomes available.

  2. identified Oct 15, 2026, 03:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 15, 2026, 03:43 AM UTC

    Telemetry is delayed and systems are degraded as we continue to work on a fix for this issue.

  4. resolved Oct 15, 2026, 05:12 AM UTC

    This incident has been resolved.