Resolved after 3 hours 35 minutes, affecting Web Portal, on October 15, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web Portal
Update timeline
- investigating Oct 15, 2025, 09:20 PM UTC
We are currently investigating an issue with some pages being unavailable in the Red Canary portal. We will update this incident as more information becomes available.
- identified Oct 15, 2025, 09:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 15, 2025, 11:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2025, 12:56 AM UTC
This incident has been resolved.
Your product runs on more than Red Canary
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services