Red Canary incident

Red Canary portal issue under investigation

Minor Resolved View vendor source →

Red Canary experienced a minor incident on October 15, 2025 affecting Web Portal, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 09:20 PM UTC
Resolved
Oct 16, 2025, 12:56 AM UTC
Duration
3h 35m
Detected by Pingoru
Oct 15, 2025, 09:20 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Oct 15, 2025, 09:20 PM UTC

    We are currently investigating an issue with some pages being unavailable in the Red Canary portal. We will update this incident as more information becomes available.

  2. identified Oct 15, 2025, 09:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 15, 2025, 11:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2025, 12:56 AM UTC

    This incident has been resolved.