Red Canary incident
Some portal pages are degraded or may appear missing
Resolved after 51 minutes, affecting Web Portal and API Requests, on September 10, 2025.
Our fix has been implemented, tested, and deployed. We've validated the portal is no longer degraded and pages that may have appeared to be missing are present.
Affected components
Update timeline
- identified Sep 10, 2025, 05:39 PM UTC
We have identified an issue that may be causing a degraded portal experience for our customers. Some portal pages may be slower to respond or appear missing. A fix has been identified and is currently being implemented and tested. We will provide more information as soon as possible.
- resolved Sep 10, 2025, 06:30 PM UTC
Our fix has been implemented, tested, and deployed. We've validated the portal is no longer degraded and pages that may have appeared to be missing are present.
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Amazon Web Services