Red Canary incident
Investigating issues resulting from reported AWS outage
Resolved after 6 hours 17 minutes, affecting VMware Carbon Black Response hosted by Red Canary and Jamf Threat Defense, on October 20, 2025.
We are aware of a reported AWS degradation that may be impacting some services. At this time, telemetry for Jamf Threat Defense and VMware Carbon Black Response, hosted by Red Canary, may experience delays. We have observed signs of recovery in the affected services and continue to monitor the situation closely.
Affected components
Update timeline
- monitoring Oct 20, 2025, 04:38 PM UTC
We are aware of a reported AWS degradation that may be impacting some services. At this time, telemetry for Jamf Threat Defense and VMware Carbon Black Response, hosted by Red Canary, may experience delays. We have observed signs of recovery in the affected services and continue to monitor the situation closely.
- resolved Oct 20, 2025, 10:55 PM UTC
This incident has been resolved. Services are operating as expected.
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