Resolved after 5 hours 39 minutes, affecting Web Portal, on June 10, 2025.
We believe we have identified the root cause of the failing systems status checks. A fix has been implemented and we are monitoring the system to confirm it is returning to normal operations . Alert ingestion, alert timeliness, and response capabilities of the Red Canary platform are delayed. Telemetry ingestion and telemetry related detection are not affected.
Affected components
Update timeline
- investigating Jun 10, 2025, 07:55 PM UTC
We are currently investigating an increased number of failing system status checks across multiple customers.
- identified Jun 10, 2025, 08:03 PM UTC
We believe we have identified the root cause of the failing system status checks and currently believe most of these failures are false positives and failed incorrectly. We are validating these findings and will implement a fix as appropriate. There is no impact to data ingestion, detection, or response capabilities of the Red Canary platform.
- monitoring Jun 10, 2025, 08:36 PM UTC
We believe we have identified the root cause of the failing systems status checks. A fix has been implemented and we are monitoring the system to confirm it is returning to normal operations . Alert ingestion, alert timeliness, and response capabilities of the Red Canary platform are delayed. Telemetry ingestion and telemetry related detection are not affected.
- resolved Jun 11, 2025, 01:35 AM UTC
This incident has been resolved.
Your product runs on more than Red Canary
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services