Red Canary incident

Intermittent Delays for Cloud and Identity Data

Resolved after 18 hours 10 minutes, affecting Detections, on October 31, 2025.

identified Oct 31, 2025, 09:55 PM UTC

We are continuing to work on a fix for this issue.

Started
Oct 31, 2025, 06:17 PM UTC
Resolved
Nov 01, 2025, 12:28 PM UTC
Duration
18h 10m
Detected by Pingoru
Oct 31, 2025, 06:17 PM UTC

Affected components

Detections

Update timeline

  1. identified Oct 31, 2025, 06:17 PM UTC

    We have identified an issue that is causing intermittent delays in processing cloud and identity data. We are actively working on a fix. Detections may be delayed.

  2. identified Oct 31, 2025, 09:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 01, 2025, 12:28 PM UTC

    This incident has been resolved.

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