Red Canary experienced a minor incident on September 18, 2025 affecting Web Portal and API Requests, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Web PortalAPI Requests
Update timeline
- identified Sep 18, 2025, 06:18 PM UTC
We have identified an issue that is causing the Red Canary web portal and API requests to return errors intermittently for some customers. We are implementing a fix and will update this incident upon resolution of the impact.
- resolved Sep 18, 2025, 06:40 PM UTC
This incident has been resolved.