- Detected by Pingoru
- May 11, 2026, 09:51 PM UTC
- Resolved
- May 12, 2026, 01:14 AM UTC
- Duration
- 3h 23m
Affected: Workflows
Timeline · 5 updates
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investigating May 11, 2026, 09:51 PM UTC
Our engineering team is investigating issues with accessing and using the Workflows tool. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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investigating May 11, 2026, 10:39 PM UTC
Our engineering teams are continuing to investigate intermittent errors affecting the Workflows tool and workflow functionality across the platform. An additional update will be posted as soon as new information becomes available.
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identified May 11, 2026, 11:19 PM UTC
Our engineering team has identified the cause of elevated errors affecting the Workflows tool and workflow functionality across the platform. We are actively working to remediate as quickly as possible. Additional updates will be provided as new information becomes available.
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monitoring May 12, 2026, 12:23 AM UTC
Our engineering team has implemented a solution to remediate intermittent errors affecting the Workflows tool and workflow functionality across the platform. We are monitoring the situation to ensure a complete resolution.
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resolved May 12, 2026, 01:14 AM UTC
During the incident, users may have experienced issues with the functionality of Workflows across the platform. Our engineering team has restored normal functionality, this incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 01:50 AM UTC
- Resolved
- Apr 28, 2026, 02:10 AM UTC
- Duration
- 20m
Affected: Login
Timeline · 3 updates
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investigating Apr 28, 2026, 01:50 AM UTC
Our engineering team is investigating an issue where some customers might be encountering an issue accessing Procore application via SSO. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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monitoring Apr 28, 2026, 02:09 AM UTC
A fix has been implemented to mitigate the issues accessing Procore via SSO. We are monitoring to confirm a full resolution.
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resolved Apr 28, 2026, 02:10 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2026, 01:38 PM UTC
- Resolved
- Apr 21, 2026, 03:32 PM UTC
- Duration
- 1h 54m
Affected: Resource Planning Application
Timeline · 4 updates
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investigating Apr 21, 2026, 01:38 PM UTC
Our engineering team is investigating an issue causing the Resource Planning application to be unavailable for some users. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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identified Apr 21, 2026, 02:01 PM UTC
Our engineering team has identified the issue causing the Resource Planning application to be unavailable for a subset of users. We are working towards resolution and will share more information as it becomes available.
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monitoring Apr 21, 2026, 02:54 PM UTC
A fix for the issue impacting a subset of users within the Resource Planning tool has been applied and the application is functioning as expected. We will continue to monitor to ensure full resolution with plans to resolve this incident fully within the next 30 minutes.
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resolved Apr 21, 2026, 03:32 PM UTC
Our incident regarding Resource Planning has been closed and this incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 08:39 PM UTC
- Resolved
- Mar 31, 2026, 10:15 PM UTC
- Duration
- 1h 36m
Affected: Web Interface
Timeline · 3 updates
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identified Mar 31, 2026, 08:39 PM UTC
Our engineering team is aware of missing translations in the Procore Web Application. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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monitoring Mar 31, 2026, 08:48 PM UTC
Our engineering team has implemented a solution to remediate the missing translations issues seen in the Procore Web Application. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
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resolved Mar 31, 2026, 10:15 PM UTC
During the incident, users experienced missing translations on the Procore Web Application. Our engineering team has restored normal functionality, this incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 24, 2026, 04:27 PM UTC
- Resolved
- Mar 24, 2026, 05:21 PM UTC
- Duration
- 54m
Timeline · 2 updates
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identified Mar 24, 2026, 04:27 PM UTC
Some users may experience intermittent data delays in certain regions. Upload and download performance may be slower than normal while we work to resolve a vendor issue. We will share updates as more information becomes available.
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resolved Mar 24, 2026, 05:21 PM UTC
This incident has been resolved, upload and download functionality is working as expected for all regions.
Read the full incident report →
- Detected by Pingoru
- Mar 05, 2026, 08:55 PM UTC
- Resolved
- Mar 05, 2026, 10:09 PM UTC
- Duration
- 1h 14m
Affected: Login
Timeline · 3 updates
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investigating Mar 05, 2026, 08:55 PM UTC
Engineers are currently investigating an intermittent issue with our Login services which may have inadvertantly logged out some users. Login functionality is working as expected, and any users who were logged out can log back in without issue. Additionally, a subset of users may be receiving 'Welcome' emails for historical companies. Teams are engaged and working to remediate the issue.
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monitoring Mar 05, 2026, 09:50 PM UTC
Procore has identified an internal source responsible for a high volume of unexpected "Welcome" emails being sent to a subset of our users. While this caused a temporary spike in login traffic, we have verified the source and are monitoring the situation as system performance returns to normal levels.
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resolved Mar 05, 2026, 10:09 PM UTC
Our engineering team has remediated the issue responsible for a high volume of unexpected "Welcome" emails being sent to a subset of our users. This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 27, 2026, 12:13 AM UTC
- Resolved
- Feb 27, 2026, 02:02 AM UTC
- Duration
- 1h 48m
Affected: Account Onboarding
Timeline · 4 updates
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investigating Feb 27, 2026, 12:13 AM UTC
Our engineering team is investigating an issue with new account creation. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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identified Feb 27, 2026, 01:03 AM UTC
Our engineering team has identified the cause of issues with account creation, and are actively working towards resolution. Additional updates will be provided as new information becomes available.
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monitoring Feb 27, 2026, 01:50 AM UTC
Our engineering team has implemented a solution and account creation is available. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
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resolved Feb 27, 2026, 02:02 AM UTC
Our engineering team has restored normal functionality, this incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 20, 2026, 10:49 PM UTC
- Resolved
- Feb 20, 2026, 11:51 PM UTC
- Duration
- 1h 2m
Affected: Web Interface
Timeline · 4 updates
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investigating Feb 20, 2026, 10:49 PM UTC
Our engineering team is investigating an issue causing some users to be unable to access the Procore Application. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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identified Feb 20, 2026, 11:02 PM UTC
Our engineering team has identified the cause for some users being unable to access the Procore platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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monitoring Feb 20, 2026, 11:21 PM UTC
Our engineering team has implemented a solution to remediate the service disruption with the Procore platform. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
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resolved Feb 20, 2026, 11:51 PM UTC
During the incident, users may have experienced issue accessing the Procore application. Our engineering team has restored normal functionality, this incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 19, 2026, 01:35 AM UTC
- Resolved
- Feb 19, 2026, 02:02 AM UTC
- Duration
- 26m
Affected: 360 Reporting
Timeline · 3 updates
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identified Feb 19, 2026, 01:35 AM UTC
Engineers are aware of an issue impacting some users in our 360 Reporting tool. Users may be experiencing intermittent issues generating reporting at this time. We are working to restore normal functionality and will update as new information becomes available.
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monitoring Feb 19, 2026, 01:46 AM UTC
Engineers have identified and resolved the issue impacting a subset of users for our 360 Reporting tool. Report functionality is working as expected. We will continue to monitor the incident to ensure complete resolution.
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resolved Feb 19, 2026, 02:02 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 18, 2026, 03:38 PM UTC
- Resolved
- Feb 18, 2026, 05:38 PM UTC
- Duration
- 2h
Affected: AcumaticaSage 100 ContractorSage 300Sage IntacctYardi
Timeline · 4 updates
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investigating Feb 18, 2026, 03:38 PM UTC
We are currently investigating an issue affecting the ERP Integrations tool where some users may experience intermittent errors. Additionally, Job and Company data may not correctly display within the "Ready to Import" and "Archived" tabs. This issue appears to impact multiple accounting connectors. Our engineering team is actively working to identify the cause and restore full visibility.
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investigating Feb 18, 2026, 04:04 PM UTC
We are continuing to investigate this issue.
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monitoring Feb 18, 2026, 04:26 PM UTC
Service has been restored to the ERP Integrations tool. The "failed to stage records" error has cleared, and Job and Company data is once again displaying correctly in the "Ready to Import" and "Archived" tabs. We are monitoring all systems closely to ensure continued stability.
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resolved Feb 18, 2026, 05:38 PM UTC
The issue affecting data visibility in the ERP Integrations tool has been fully resolved. Users should no longer experience errors when staging records, and Job/Company data is displaying correctly across all integrated connectors. We have implemented measures to ensure continued stability, and all systems are functioning as intended.
Read the full incident report →
- Detected by Pingoru
- Feb 13, 2026, 12:30 AM UTC
- Resolved
- Feb 13, 2026, 02:13 AM UTC
- Duration
- 1h 43m
Affected: Monthly Sandbox
Timeline · 4 updates
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investigating Feb 13, 2026, 12:30 AM UTC
Some users may be experiencing issues accessing the monthly sandbox. Procore engineers are investigating and working to restore access as quickly as possible.
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investigating Feb 13, 2026, 12:43 AM UTC
We are continuing to investigate this issue.
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identified Feb 13, 2026, 01:27 AM UTC
Our engineering team has identified the cause of access issue. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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resolved Feb 13, 2026, 02:13 AM UTC
Normal functionality has been restored and users are now able to access the Monthly Sandbox without error. This incident is now resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 10:46 PM UTC
- Resolved
- Feb 11, 2026, 11:20 PM UTC
- Duration
- 34m
Affected: Web Interface
Timeline · 3 updates
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investigating Feb 11, 2026, 10:46 PM UTC
Our engineering team is investigating an issue causing some users to experience errors when navigating the Procore application. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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monitoring Feb 11, 2026, 10:51 PM UTC
Normal application functionality has been restored and Procore engineers are monitoring to ensure a full resolution.
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resolved Feb 11, 2026, 11:20 PM UTC
Procore Engineers were able to fully restore normal functionality to the Procore application. This incident is resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 03, 2026, 06:58 PM UTC
- Resolved
- Feb 03, 2026, 09:44 PM UTC
- Duration
- 2h 46m
Affected: BiddingDrawingsWorkflowsSubmittals
Timeline · 5 updates
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investigating Feb 03, 2026, 06:58 PM UTC
We are currently investigating an issue that is causing the Submittals tool to be unavailable for some users. Our engineering team is working to identify the cause and restore full functionality as quickly as possible.
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investigating Feb 03, 2026, 07:15 PM UTC
We are currently investigating reports of technical difficulties affecting several tools across the Procore platform, including Submittals and Bidding. Users may encounter 500 errors when attempting to load these tools or experience failures when requesting specific application assets. We will provide another update as soon as more information is available.
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investigating Feb 03, 2026, 07:44 PM UTC
We are continuing to investigate reports of service unavailability affecting multiple tools, including Submittals, Bidding, Workflows, and Drawings. Users may experience "500 Internal Server Errors" or failures when attempting to load these specific components. We will provide another update as soon as more information is available.
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monitoring Feb 03, 2026, 08:05 PM UTC
A fix has been implemented for all affected tools and we are currently monitoring to confirm a full resolution.
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resolved Feb 03, 2026, 09:44 PM UTC
This incident has been resolved.
Read the full incident report →
Critical February 2, 2026 - Detected by Pingoru
- Feb 02, 2026, 04:07 PM UTC
- Resolved
- Feb 02, 2026, 04:53 PM UTC
- Duration
- 46m
Affected: Yardi
Timeline · 3 updates
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investigating Feb 02, 2026, 04:07 PM UTC
Our engineering team is investigating Yardi ERP Integration issues. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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identified Feb 02, 2026, 04:24 PM UTC
Our engineering team has identified the cause of service issues with the Yardi ERP Integration. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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resolved Feb 02, 2026, 04:53 PM UTC
This incident has been resolved and all systems are functioning as intended.
Read the full incident report →
- Detected by Pingoru
- Jan 28, 2026, 10:49 PM UTC
- Resolved
- Jan 29, 2026, 01:20 AM UTC
- Duration
- 2h 30m
Affected: LoginWeb Interface
Timeline · 4 updates
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investigating Jan 28, 2026, 10:49 PM UTC
Our engineering team is investigating issues accessing Procore for some users. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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investigating Jan 28, 2026, 11:15 PM UTC
Our engineering teams are continuing to investigate the current issues accessing Procore. We thank you for your patience as we work on this with top priority. An additional update will be posted in 30 minutes or as soon as new information becomes available.
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monitoring Jan 28, 2026, 11:36 PM UTC
Our engineering team has implemented a solution to remediate the issues accessing Procore. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
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resolved Jan 29, 2026, 01:20 AM UTC
During the incident, users were unable to login or navigate Procore. Our engineering team has restored normal functionality, this incident has been resolved.
Read the full incident report →
Critical December 15, 2025 - Detected by Pingoru
- Dec 15, 2025, 11:37 AM UTC
- Resolved
- Dec 15, 2025, 12:48 PM UTC
- Duration
- 1h 11m
Affected: Documents
Timeline · 4 updates
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investigating Dec 15, 2025, 11:37 AM UTC
Our engineering team is investigating users being unable to access the Documents tool. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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monitoring Dec 15, 2025, 12:03 PM UTC
Our engineering team has implemented a solution to remediate the inability to access the Documents tool. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
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monitoring Dec 15, 2025, 12:14 PM UTC
The implemented solution has successfully restored service stability. Users should now be able to access the Documents tool. We will continue to monitor system performance closely to ensure full resolution.
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resolved Dec 15, 2025, 12:48 PM UTC
During the incident, users were unable to access the Documents Tool. Our engineering team has restored normal functionality, this incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 11, 2025, 04:07 PM UTC
- Resolved
- Dec 16, 2025, 10:32 PM UTC
- Duration
- 5d 6h
Affected: BudgetingCommitmentsPunch List
Timeline · 5 updates
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identified Dec 11, 2025, 04:07 PM UTC
Some users may be experiencing intermittent performance issues and page unresponsiveness affecting several tools, including Budget, Commitments, and Punch List. We are working to implement a permanent solution. In the meantime, users experiencing these issues can attempt to improve performance by clearing their in-app notifications (accessible via the bell icon in the top navigation bar) or by refreshing their browser page. We will provide further updates as we proceed.
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identified Dec 12, 2025, 11:09 PM UTC
Engineering has released updates to improve application performance and stability. The team is continuing to investigate reports of degradation to ensure full resolution. Workarounds If you continue to experience sluggishness or unresponsiveness, please: - Close unnecessary browser tabs to reduce resource load. - Refresh the page or open the tool in a new tab to temporarily reset resource usage. - Deactivate "Kickoff" through Procore Explore if applicable. - Utilize Firefox as an alternative browser.
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identified Dec 16, 2025, 03:59 PM UTC
Engineering has deployed additional optimizations to address the performance degradation and reduce resource usage. We are currently verifying these changes to ensure stability.
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monitoring Dec 16, 2025, 07:34 PM UTC
A fix has been implemented restoring normal functionality. We are monitoring to ensure full resolution. If you are currently experiencing issues, please refresh your browser to ensure you have the latest updates.
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resolved Dec 16, 2025, 10:32 PM UTC
This incident has been resolved. A fix has been deployed to address the underlying issue regarding performance, and application stability has been restored.
Read the full incident report →
Critical December 5, 2025 - Detected by Pingoru
- Dec 05, 2025, 09:06 AM UTC
- Resolved
- Dec 05, 2025, 09:40 AM UTC
- Duration
- 33m
Affected: Web Interface
Timeline · 4 updates
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investigating Dec 05, 2025, 09:06 AM UTC
Our engineering teams are investigating an issue causing some users to experience errors when navigating the system. We are working to resolve functionality as soon as possible.
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identified Dec 05, 2025, 09:14 AM UTC
Our engineering team has identified the cause of the issues impacting the Procore platform. We are awaiting resolution from the public cloud service provider at this time.
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monitoring Dec 05, 2025, 09:26 AM UTC
Our engineering team is monitoring the recovery of the Procore Platform following a fix implemented by our third-party cloud provider. We will continue to closely observe system performance to verify a complete resolution.
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resolved Dec 05, 2025, 09:40 AM UTC
We have confirmed that the fix implemented by our third-party cloud service provider has successfully restored full functionality to the Procore Platform. This incident is now resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 02, 2025, 05:26 PM UTC
- Resolved
- Dec 02, 2025, 08:24 PM UTC
- Duration
- 2h 58m
Affected: LoginWeb Interface
Timeline · 6 updates
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investigating Dec 02, 2025, 05:26 PM UTC
Some users may be experiencing intermittent errors when accessing Procore. Procore engineers are investigating and are working to restore normal functionality as soon as possible.
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investigating Dec 02, 2025, 05:51 PM UTC
We are continuing to investigate a service interruption to the Procore platform. This may result in errors during login as well as intermittent error messages for users active in the platform.
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identified Dec 02, 2025, 06:04 PM UTC
Engineers are currently implementing a solution to mitigate the errors users are seeing during login and while navigating the platform.
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identified Dec 02, 2025, 06:59 PM UTC
We have implemented a solution and are observing improvements in system stability. Users should experience a reduction in errors while logging in and navigating the platform while we continue working to resolve the incident.
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monitoring Dec 02, 2025, 07:53 PM UTC
The implemented solution has successfully restored service stability. Users should now be able to log in and navigate the platform without errors. We will continue to monitor system performance closely to ensure full resolution.
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resolved Dec 02, 2025, 08:24 PM UTC
During the incident, users may have experienced errors when logging in to the web and mobile applications, as well as intermittent errors while using tools across the platform. We have resolved the issue and restored normal functionality to the systems.
Read the full incident report →
- Detected by Pingoru
- Nov 26, 2025, 03:29 AM UTC
- Resolved
- Dec 02, 2025, 03:34 PM UTC
- Duration
- 6d 12h
Affected: PDF Generation
Timeline · 4 updates
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identified Nov 26, 2025, 03:29 AM UTC
Our engineering team has identified an issue in PDF services. This may be intermittently impacting multi-item exports, Budgets and PDF photo exports. Single item exports are not impacted at this time. We are currently working on a fix and understand this is impactful for our users. We appreciate your patience as we remediate the issue. Updates will be provided as new information becomes available.
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monitoring Nov 26, 2025, 05:19 AM UTC
Our engineering team has implemented a solution to remediate issues customers may have experienced with Multi-item exports, Budgets and PDF photo exports. Teams will continue to monitor overnight to ensure a complete resolution. Some Beta customers may still experience issues in Web Extracts during this period.
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monitoring Nov 26, 2025, 06:46 PM UTC
Overnight monitoring was successful and we have not seen issues with any PDF services since our initial fix was implemented yesterday. Teams will continue to monitor this through the week.
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resolved Dec 02, 2025, 03:34 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 25, 2025, 01:09 PM UTC
- Resolved
- Nov 25, 2025, 02:34 PM UTC
- Duration
- 1h 24m
Affected: PDF Generation
Timeline · 3 updates
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investigating Nov 25, 2025, 01:09 PM UTC
Our engineering team is investigating an issue causing some users to experience issues when exporting items to PDF. We are working to restore functionality as soon as possible.
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monitoring Nov 25, 2025, 01:24 PM UTC
Engineering teams have identified the cause of the PDF generation issues and have restored functionality. We are monitoring for 30 minutes to ensure full resolution.
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resolved Nov 25, 2025, 02:34 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 25, 2025, 09:17 AM UTC
- Resolved
- Nov 25, 2025, 10:34 AM UTC
- Duration
- 1h 17m
Affected: PDF Generation
Timeline · 3 updates
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investigating Nov 25, 2025, 09:17 AM UTC
Our engineering team is investigating an issue causing some users to experience issues when exporting items to PDF. We are working to restore functionality as soon as possible.
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monitoring Nov 25, 2025, 09:53 AM UTC
Our engineering team implemented a fix for the issue causing some users to experience errors when exporting items to PDF. We are monitoring to ensure full resolution.
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resolved Nov 25, 2025, 10:34 AM UTC
During the incident some users may have experienced issues exporting items to PDF. Our engineering team has restored normal functionality and this incident is resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 19, 2025, 02:13 PM UTC
- Resolved
- Nov 19, 2025, 06:17 PM UTC
- Duration
- 4h 4m
Affected: PDF Generation
Timeline · 3 updates
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identified Nov 19, 2025, 02:13 PM UTC
Some users may be experiencing intermittent errors when exporting items to PDF across the Procore Platform. We are working to restore normal functionality as quickly as possible.
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monitoring Nov 19, 2025, 04:54 PM UTC
A fix has been implemented restoring normal functionality to the PDFs service. We are monitoring to ensure full resolution.
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resolved Nov 19, 2025, 06:17 PM UTC
Normal functionality has been restored to the PDF service. This incident is resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 03:00 PM UTC
- Resolved
- Nov 18, 2025, 06:41 PM UTC
- Duration
- 3h 41m
Affected: Web Interface
Timeline · 12 updates
Read the full incident report →
- Detected by Pingoru
- Nov 13, 2025, 11:04 PM UTC
- Resolved
- Nov 14, 2025, 12:25 AM UTC
- Duration
- 1h 21m
Affected: LoginWeb Interface
Timeline · 4 updates
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investigating Nov 13, 2025, 11:04 PM UTC
Our engineering team is investigating errors displaying for some customers. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
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identified Nov 13, 2025, 11:48 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Nov 14, 2025, 12:18 AM UTC
A fix has been implemented and we are seeing a significant decrease in errors across Procore
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resolved Nov 14, 2025, 12:25 AM UTC
All errors have subsided and this incident is now resolved
Read the full incident report →
