Procore Outage History
Procore is up right nowPingoru has recorded 50 incidents for Procore: 42 in the last 12 months and 8 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 2 of 720 (0%) |
| May 2026 | 1 | 3 of 744 (0%) |
| June 2026 | 2 | 36 of 720 (5%) |
| July 2026 | 5 | 7 of 744 (1%) |
| August 2026 | 3 | 4 of 744 (1%) |
| September 2026 | 3 | 9 of 720 (1%) |
| October 2026 | 2 | 8 of 744 (1%) |
| November 2026 | 0 | 0 of 109 (0%) |
Incidents, newest first
Minor October 23, 2026 Customer Support Availability Disruption 7h 42m Contact Procore Support
Started Oct 23, 2026, 02:59 AM UTC· resolved Oct 23, 2026, 10:42 AM UTC
- identified Oct 23, 2026, 02:59 AM UTC
Our engineering team is investigating an issue with a third party vendor causing intermittent errors affecting some customers when contacting support. Additional updates will be provided as new information becomes available.
- resolved Oct 23, 2026, 10:42 AM UTC
This incident has been resolved. There are no longer any issues when contacting Support.
Minor October 9, 2026 Errors Across Procore Platform 22m Web Interface
Started Oct 09, 2026, 01:12 PM UTC· resolved Oct 09, 2026, 01:35 PM UTC
- investigating Oct 09, 2026, 01:12 PM UTC
We are aware of an ongoing issue affecting multiple areas of Procore, including Custom Fields, Document Management, File Access, and related tools. Customers using web, mobile or API may experience intermittent errors or failures when performing operations across various parts of the platform.
- identified Oct 09, 2026, 01:23 PM UTC
Our engineering team has identified the cause of intermittent errors affecting some customers when using areas of the platform including Custom Fields, Document Management, and File Access. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- resolved Oct 09, 2026, 01:35 PM UTC
Our team identified the cause and applied a fix, and the platform is now operating normally. This incident is resolved.
Minor September 16, 2026 Third party degradation impacting Procore Customer Support 6h 46m
Started Sep 16, 2026, 09:33 AM UTC· resolved Sep 16, 2026, 04:20 PM UTC
- identified Sep 16, 2026, 09:33 AM UTC
We are aware of a third-party issue intermittently impacting our Procore Customer Support teams ability to successfully connect to customer calls or chats. Additionally, customer support calls or chats may also be disconnected during response. Thank you for your patience as we await third-party resolution.
- monitoring Sep 16, 2026, 01:56 PM UTC
All Procore Support channels (phone, chat, and email) are back up and fully operational following the earlier third-party outage. Please note that response times may be delayed as our team works through the backlog of incoming requests chronologically Thank you for your continued patience.
- resolved Sep 16, 2026, 04:20 PM UTC
This incident has been resolved, teams continue to work through a small backlog of requests. Thank you for your patience during this incident.
Minor September 9, 2026 Intermittent Errors in Documents Tool 30m Documents, Documents
Started Sep 09, 2026, 07:09 AM UTC· resolved Sep 09, 2026, 07:39 AM UTC
- investigating Sep 09, 2026, 07:09 AM UTC
Our engineering team is investigating issues with accessing the Documents tool affecting some customers. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- identified Sep 09, 2026, 07:30 AM UTC
Our engineering team has identified the cause of intermittent errors affecting some customers when accessing the Documents tool. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- resolved Sep 09, 2026, 07:39 AM UTC
Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when accessing the Documents tool. This incident is resolved.
Major September 1, 2026 Daily Log - Service Disruption 1h 21m Daily Log
Started Sep 01, 2026, 03:01 PM UTC· resolved Sep 01, 2026, 04:22 PM UTC
- investigating Sep 01, 2026, 03:01 PM UTC
Our engineering team is investigating intermittent errors affecting some customers when loading the Daily Log. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- monitoring Sep 01, 2026, 03:04 PM UTC
Our engineering team has implemented a solution to remediate the issue causing some users to see a blank white screen when attempting to access the Daily Log tool. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
- resolved Sep 01, 2026, 04:22 PM UTC
During the incident, some users may have experienced a blank white page when accessing the project Daily Log tool. Our engineering team has restored normal functionality, this incident has been resolved.
Minor August 27, 2026 Intermittent Errors in Conversations Tool 1h 17m Conversations
Started Aug 27, 2026, 05:12 AM UTC· resolved Aug 27, 2026, 06:29 AM UTC
- investigating Aug 27, 2026, 05:12 AM UTC
Our engineering team is investigating intermittent errors affecting some customers when using the Conversations tool. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- identified Aug 27, 2026, 05:40 AM UTC
Our engineering team has identified the cause of elevated errors affecting some customers when using the Conversations tool, which has been traced to an issue with a third-party vendor. Additional updates will be provided as new information becomes available.
- monitoring Aug 27, 2026, 05:58 AM UTC
Our third party vendor has implemented a solution and we have verified access to the Conversations tool has been restored. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
- resolved Aug 27, 2026, 06:29 AM UTC
During the incident, users experienced errors in the Conversations tool. Our engineering team has confirmed that our third-party vendor has restored normal functionality, this incident has been resolved.
Major August 10, 2026 PDF viewing and generation — service disruption 2h 48m Commitments, Meetings, Observations, RFIs and 1 more
Started Aug 10, 2026, 08:40 PM UTC· resolved Aug 10, 2026, 11:29 PM UTC
- investigating Aug 10, 2026, 08:40 PM UTC
Our engineering team is investigating issues with viewing and generating PDFs across multiple areas of the platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- monitoring Aug 10, 2026, 09:01 PM UTC
Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when viewing or generating PDFs. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
- resolved Aug 10, 2026, 11:29 PM UTC
The issue with reviewing or creating PDFs has been resolved.
Notice August 7, 2026 Datagrid Instability 18m
Started Aug 07, 2026, 10:04 PM UTC· resolved Aug 07, 2026, 10:23 PM UTC
- investigating Aug 07, 2026, 10:04 PM UTC
We are aware of an issue affecting Datagrid, which is currently unavailable. Users attempting to access Datagrid may find it unresponsive or stuck on a loading screen. The cause has been identified and a fix is actively being deployed. We will provide an update as soon as service is restored. Thank you for your patience.
- investigating Aug 07, 2026, 10:21 PM UTC
We are continuing to investigate this issue.
- resolved Aug 07, 2026, 10:23 PM UTC
The issue identified with Datagrid has been resolved.
Major July 29, 2026 PDF Generation Degradation 35m PDF Generation
Started Jul 29, 2026, 08:44 PM UTC· resolved Jul 29, 2026, 09:19 PM UTC
- identified Jul 29, 2026, 08:44 PM UTC
Some users may be experiencing slow or failed PDF exports, particularly when generating detailed single-item PDF views. Procore engineers have identified the cause of the issue and are working to restore normal functionality as quickly as possible.
- monitoring Jul 29, 2026, 08:56 PM UTC
Intermittent errors affecting PDF export functionality have subsided and our engineering team is monitoring the situation to verify normal functionality has been restored.
- resolved Jul 29, 2026, 09:19 PM UTC
Normal functionality has been restored to the PDF Generation service and users are no longer experiencing issue exporting single-item PDFs. This incident has been resolved.
Major July 24, 2026 Procore Application — Intermittent Access Issues 51m Web Interface
Started Jul 24, 2026, 11:16 AM UTC· resolved Jul 24, 2026, 12:07 PM UTC
- investigating Jul 24, 2026, 11:16 AM UTC
Our engineering team is investigating intermittent errors affecting access to the Procore application for some customers. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- identified Jul 24, 2026, 11:42 AM UTC
We have identified the source of this disruption as an issue with a third-party vendor. The application appears to be stable, and we have not observed any further user-facing errors. We are continuing to closely monitor the situation and will provide a further update once we can confirm full resolution.
- monitoring Jul 24, 2026, 11:56 AM UTC
Our third party vendor has implemented their solution for intermittent errors affecting access to the Procore application and our engineering team is monitoring the situation to verify normal functionality has been restored. Additional updates will be provided as new information becomes available.
- monitoring Jul 24, 2026, 12:03 PM UTC
This incident has been resolved. Some users in the US01 and US02 regions experienced intermittent errors or inability to access Procore earlier today. The disruption was traced to an issue with a third-party network provider, which has since confirmed full resolution, and Procore's application has remained stable throughout. No further action is required from users. Thank you for your patience.
- resolved Jul 24, 2026, 12:07 PM UTC
This incident has been resolved. Some users in the US01 and US02 regions experienced intermittent errors or inability to access Procore earlier today. The disruption was traced to an issue with a third-party network provider, which has since confirmed full resolution, and Procore's application has remained stable throughout. No further action is required from users. Thank you for your patience.
Minor July 22, 2026 Drawings Tools Service Disruption 1h 13m Drawings
Started Jul 22, 2026, 08:20 AM UTC· resolved Jul 22, 2026, 09:33 AM UTC
- investigating Jul 22, 2026, 08:20 AM UTC
Our engineering team is investigating issues with accessing the Drawings tool, including some users experiencing a blank screen. We are actively working towards a solution.
- identified Jul 22, 2026, 08:50 AM UTC
Our engineering team has identified the cause of intermittent errors affecting some customers when accessing the Drawings tool. We are actively working towards a solution.
- monitoring Jul 22, 2026, 08:58 AM UTC
Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when accessing the Drawings tool. We are monitoring the situation to ensure a complete resolution.
- resolved Jul 22, 2026, 09:33 AM UTC
During the incident, users may have experienced intermittent errors or were unable to access the Drawings tool, including encountering a blank screen when attempting to view drawings. Our engineering team has restored normal functionality, this incident has been resolved.
Major July 10, 2026 Select Tool Degradations 1h 43m 360 Reporting, PDF Generation, Documents
Started Jul 10, 2026, 05:23 PM UTC· resolved Jul 10, 2026, 07:07 PM UTC
- identified Jul 10, 2026, 05:23 PM UTC
Our engineering team has identified impact to select Procore tools including 360 Reporting, Documents, Procore Explore. This is related to an issue a Third-party Vendor is reporting, we are working towards a solution. Additional updates will be provided as new information becomes available.
- identified Jul 10, 2026, 05:32 PM UTC
PDF Generation appears to be experiencing impact as well. We are continuing to investigate impacted components.
- monitoring Jul 10, 2026, 06:02 PM UTC
Our Third-party Vendor has implemented a solution to remediate the availability issues with select Procore tools. We are monitoring the situation with the Vendor to ensure a complete resolution. Additional updates will be provided as new information becomes available.
- resolved Jul 10, 2026, 07:07 PM UTC
During the incident, users experienced issues accessing Documents, Procore Explore, 360 Reporting, as well as PDF Generation problems. Our Third-party Vendor has restored normal functionality, this incident has been resolved.
Critical July 6, 2026 Application Degradation: Upstream Errors and Login Unavailability 2h 37m Login, Web Interface, Home
Started Jul 06, 2026, 12:51 PM UTC· resolved Jul 06, 2026, 03:28 PM UTC
- investigating Jul 06, 2026, 12:51 PM UTC
Our engineering team is investigating an issue causing upstream errors when navigating the platform and errors when attempting to login to Procore. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- investigating Jul 06, 2026, 12:52 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 06, 2026, 01:25 PM UTC
Our engineering team has implemented a solution to remediate intermittent upstream connect errors and login unavailability affecting some customers when accessing the platform. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
- monitoring Jul 06, 2026, 01:51 PM UTC
Our engineering team has observed that this impact was a result of a Third-party vendor issue. We are continuing to investigate and ensure impact is fully mitigated and will not recur. Additional updates will be provided as information becomes available.
- monitoring Jul 06, 2026, 02:20 PM UTC
Our engineering team is observing long load times for some users on the Project Home page as a follow-up from the earlier event. We are actively working to mitigate this experience. Additional updates will be provided as new information becomes available.
- monitoring Jul 06, 2026, 02:44 PM UTC
We are observing normal behavior on the Procore Web Application. Our engineering team will continue to monitor this incident. Additional updates will be provided as new information becomes available.
- resolved Jul 06, 2026, 03:28 PM UTC
During the incident, users experienced issues navigating the Procore Web Application. Our engineering team has restored normal functionality after making adjustments to mitigate impact from our Third-party Vendor. This incident has been resolved.
Minor June 29, 2026 Intermittent Errors and Elevated Latency 1d 1h Web Interface
Started Jun 29, 2026, 11:45 AM UTC· resolved Jun 30, 2026, 01:10 PM UTC
- investigating Jun 29, 2026, 11:45 AM UTC
Our engineering team is investigating intermittent errors and elevated latency affecting some customers. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- investigating Jun 29, 2026, 03:23 PM UTC
Our engineering team continues to investigate the intermittent errors and elevated latency affecting some customers and is actively working to implement a fix. We will continue to provide updates as progress is made.
- investigating Jun 29, 2026, 03:41 PM UTC
Our engineering team continues to investigate intermittent errors and elevated latency affecting some customers. We have implemented improvements that have reduced the impact, and we are continuing to work toward full resolution. Some customers may notice that automatic ERP syncing is unavailable at this time. Manual syncs are still possible and can be initiated by ERP admins. Additional updates will be provided within the next hour.
- investigating Jun 29, 2026, 04:39 PM UTC
Our engineering team is continuing to investigate intermittent errors and elevated latency affecting some customers. We have implemented improvements that have helped to reduce the impact, and we are continuing to work toward full resolution. Some customers may notice that automatic ERP syncing is unavailable at this time. Manual syncs are still possible and can be initiated by ERP admins. Additional updates will be provided within the next hour.
- investigating Jun 29, 2026, 05:38 PM UTC
Our engineering team continues to investigate intermittent errors and elevated latency affecting some customers. We are actively working toward full resolution. Some customers may notice that automatic ERP syncing is unavailable at this time. Manual syncs are still possible and can be initiated by ERP admins. Additional updates will be provided within the next hour.
- investigating Jun 29, 2026, 06:45 PM UTC
We are continuing to investigate this issue.
- identified Jun 29, 2026, 09:14 PM UTC
Our engineering team has identified the cause of the intermittent errors and elevated latency affecting some customers. We are actively working to implement a solution to restore full performance. We will continue to provide updates as progress is made.
- monitoring Jun 30, 2026, 01:19 AM UTC
Our engineering team has implemented a fix for the issue causing intermittent errors and elevated latency for a subset of our users. To ensure a complete resolution, we will be working on our platform between 8:00 PM PT - 8:30 PM PT. During this time, some users may experience brief, intermittent disruptions for a short period. We will provide an additional update when full resolution is reached.
- resolved Jun 30, 2026, 01:10 PM UTC
This incident has been resolved and application functionality is working as expected.
Minor June 22, 2026 Intermittent Application Latency and Errors 10h 38m Web Interface
Started Jun 22, 2026, 02:00 PM UTC· resolved Jun 23, 2026, 12:39 AM UTC
- investigating Jun 22, 2026, 02:00 PM UTC
Our engineering team is investigating an issue causing some users to intermittently errors 5XX errors or long load times across the platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- identified Jun 22, 2026, 02:18 PM UTC
Our engineering team has identified the cause for some users to experience intermittent errors and long load times when navigating the Procore platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- monitoring Jun 22, 2026, 02:46 PM UTC
Our engineering team is actively monitoring an issue with a third-party cloud service provider that is resulting in intermittent errors for a portion of customers accessing and navigating the Procore platform. While we are tracking signs of stabilization, performance may remain intermittent as the provider works toward a resolution. If you encounter an error page or slow loading times, please refresh your browser or retry your action. Additional updates will be provided as new information becomes available.
- resolved Jun 23, 2026, 12:39 AM UTC
During the incident, a subset of users experienced intermittent error pages and loading disruptions when attempting to access or navigate the platform. These performance fluctuations stemmed from an issue with a third-party cloud service provider. Our engineering team has verified that all network error signals have completely subsided, normal functionality has been fully restored, and this incident has been resolved.
Major May 11, 2026 Workflows - Service Disruption 3h 23m Workflows
Started May 11, 2026, 09:51 PM UTC· resolved May 12, 2026, 01:14 AM UTC
- investigating May 11, 2026, 09:51 PM UTC
Our engineering team is investigating issues with accessing and using the Workflows tool. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- investigating May 11, 2026, 10:39 PM UTC
Our engineering teams are continuing to investigate intermittent errors affecting the Workflows tool and workflow functionality across the platform. An additional update will be posted as soon as new information becomes available.
- identified May 11, 2026, 11:19 PM UTC
Our engineering team has identified the cause of elevated errors affecting the Workflows tool and workflow functionality across the platform. We are actively working to remediate as quickly as possible. Additional updates will be provided as new information becomes available.
- monitoring May 12, 2026, 12:23 AM UTC
Our engineering team has implemented a solution to remediate intermittent errors affecting the Workflows tool and workflow functionality across the platform. We are monitoring the situation to ensure a complete resolution.
- resolved May 12, 2026, 01:14 AM UTC
During the incident, users may have experienced issues with the functionality of Workflows across the platform. Our engineering team has restored normal functionality, this incident has been resolved.
Minor April 28, 2026 Issue accessing Procore application 20m Login
Started Apr 28, 2026, 01:50 AM UTC· resolved Apr 28, 2026, 02:10 AM UTC
- investigating Apr 28, 2026, 01:50 AM UTC
Our engineering team is investigating an issue where some customers might be encountering an issue accessing Procore application via SSO. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- monitoring Apr 28, 2026, 02:09 AM UTC
A fix has been implemented to mitigate the issues accessing Procore via SSO. We are monitoring to confirm a full resolution.
- resolved Apr 28, 2026, 02:10 AM UTC
This incident has been resolved.
Major April 21, 2026 Resource Planning Application Unavailability 1h 54m Resource Planning Application
Started Apr 21, 2026, 01:38 PM UTC· resolved Apr 21, 2026, 03:32 PM UTC
- investigating Apr 21, 2026, 01:38 PM UTC
Our engineering team is investigating an issue causing the Resource Planning application to be unavailable for some users. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- identified Apr 21, 2026, 02:01 PM UTC
Our engineering team has identified the issue causing the Resource Planning application to be unavailable for a subset of users. We are working towards resolution and will share more information as it becomes available.
- monitoring Apr 21, 2026, 02:54 PM UTC
A fix for the issue impacting a subset of users within the Resource Planning tool has been applied and the application is functioning as expected. We will continue to monitor to ensure full resolution with plans to resolve this incident fully within the next 30 minutes.
- resolved Apr 21, 2026, 03:32 PM UTC
Our incident regarding Resource Planning has been closed and this incident has been resolved.
Minor March 31, 2026 Missing Translations 1h 36m Web Interface
Started Mar 31, 2026, 08:39 PM UTC· resolved Mar 31, 2026, 10:15 PM UTC
- identified Mar 31, 2026, 08:39 PM UTC
Our engineering team is aware of missing translations in the Procore Web Application. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- monitoring Mar 31, 2026, 08:48 PM UTC
Our engineering team has implemented a solution to remediate the missing translations issues seen in the Procore Web Application. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
- resolved Mar 31, 2026, 10:15 PM UTC
During the incident, users experienced missing translations on the Procore Web Application. Our engineering team has restored normal functionality, this incident has been resolved.
Notice March 24, 2026 Regional Latency Issue 54m
Started Mar 24, 2026, 04:27 PM UTC· resolved Mar 24, 2026, 05:21 PM UTC
- identified Mar 24, 2026, 04:27 PM UTC
Some users may experience intermittent data delays in certain regions. Upload and download performance may be slower than normal while we work to resolve a vendor issue. We will share updates as more information becomes available.
- resolved Mar 24, 2026, 05:21 PM UTC
This incident has been resolved, upload and download functionality is working as expected for all regions.
Minor March 5, 2026 Intermittent Login Issues 1h 14m Login
Started Mar 05, 2026, 08:55 PM UTC· resolved Mar 05, 2026, 10:09 PM UTC
- investigating Mar 05, 2026, 08:55 PM UTC
Engineers are currently investigating an intermittent issue with our Login services which may have inadvertantly logged out some users. Login functionality is working as expected, and any users who were logged out can log back in without issue. Additionally, a subset of users may be receiving 'Welcome' emails for historical companies. Teams are engaged and working to remediate the issue.
- monitoring Mar 05, 2026, 09:50 PM UTC
Procore has identified an internal source responsible for a high volume of unexpected "Welcome" emails being sent to a subset of our users. While this caused a temporary spike in login traffic, we have verified the source and are monitoring the situation as system performance returns to normal levels.
- resolved Mar 05, 2026, 10:09 PM UTC
Our engineering team has remediated the issue responsible for a high volume of unexpected "Welcome" emails being sent to a subset of our users. This incident has been resolved.
Major February 27, 2026 Account Creation Unavailable 1h 48m Account Onboarding
Started Feb 27, 2026, 12:13 AM UTC· resolved Feb 27, 2026, 02:02 AM UTC
- investigating Feb 27, 2026, 12:13 AM UTC
Our engineering team is investigating an issue with new account creation. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- identified Feb 27, 2026, 01:03 AM UTC
Our engineering team has identified the cause of issues with account creation, and are actively working towards resolution. Additional updates will be provided as new information becomes available.
- monitoring Feb 27, 2026, 01:50 AM UTC
Our engineering team has implemented a solution and account creation is available. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
- resolved Feb 27, 2026, 02:02 AM UTC
Our engineering team has restored normal functionality, this incident has been resolved.
Major February 20, 2026 Procore Application Degradtion 1h 2m Web Interface
Started Feb 20, 2026, 10:49 PM UTC· resolved Feb 20, 2026, 11:51 PM UTC
- investigating Feb 20, 2026, 10:49 PM UTC
Our engineering team is investigating an issue causing some users to be unable to access the Procore Application. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- identified Feb 20, 2026, 11:02 PM UTC
Our engineering team has identified the cause for some users being unable to access the Procore platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- monitoring Feb 20, 2026, 11:21 PM UTC
Our engineering team has implemented a solution to remediate the service disruption with the Procore platform. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
- resolved Feb 20, 2026, 11:51 PM UTC
During the incident, users may have experienced issue accessing the Procore application. Our engineering team has restored normal functionality, this incident has been resolved.
Minor February 19, 2026 360 Reporting Intermittently Unavailable 26m 360 Reporting
Started Feb 19, 2026, 01:35 AM UTC· resolved Feb 19, 2026, 02:02 AM UTC
- identified Feb 19, 2026, 01:35 AM UTC
Engineers are aware of an issue impacting some users in our 360 Reporting tool. Users may be experiencing intermittent issues generating reporting at this time. We are working to restore normal functionality and will update as new information becomes available.
- monitoring Feb 19, 2026, 01:46 AM UTC
Engineers have identified and resolved the issue impacting a subset of users for our 360 Reporting tool. Report functionality is working as expected. We will continue to monitor the incident to ensure complete resolution.
- resolved Feb 19, 2026, 02:02 AM UTC
This incident has been resolved.
Minor February 18, 2026 Intermittent ERP Integration Errors 2h Acumatica, Sage 100 Contractor, Sage 300, Sage Intacct and 1 more
Started Feb 18, 2026, 03:38 PM UTC· resolved Feb 18, 2026, 05:38 PM UTC
- investigating Feb 18, 2026, 03:38 PM UTC
We are currently investigating an issue affecting the ERP Integrations tool where some users may experience intermittent errors. Additionally, Job and Company data may not correctly display within the "Ready to Import" and "Archived" tabs. This issue appears to impact multiple accounting connectors. Our engineering team is actively working to identify the cause and restore full visibility.
- investigating Feb 18, 2026, 04:04 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 18, 2026, 04:26 PM UTC
Service has been restored to the ERP Integrations tool. The "failed to stage records" error has cleared, and Job and Company data is once again displaying correctly in the "Ready to Import" and "Archived" tabs. We are monitoring all systems closely to ensure continued stability.
- resolved Feb 18, 2026, 05:38 PM UTC
The issue affecting data visibility in the ERP Integrations tool has been fully resolved. Users should no longer experience errors when staging records, and Job/Company data is displaying correctly across all integrated connectors. We have implemented measures to ensure continued stability, and all systems are functioning as intended.