Procore incident
Procore Application — Intermittent Access Issues
Procore experienced a major incident on July 24, 2026 affecting Web Interface, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2026, 11:16 AM UTC
Our engineering team is investigating intermittent errors affecting access to the Procore application for some customers. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- identified Jul 24, 2026, 11:42 AM UTC
We have identified the source of this disruption as an issue with a third-party vendor. The application appears to be stable, and we have not observed any further user-facing errors. We are continuing to closely monitor the situation and will provide a further update once we can confirm full resolution.
- monitoring Jul 24, 2026, 11:56 AM UTC
Our third party vendor has implemented their solution for intermittent errors affecting access to the Procore application and our engineering team is monitoring the situation to verify normal functionality has been restored. Additional updates will be provided as new information becomes available.
- monitoring Jul 24, 2026, 12:03 PM UTC
This incident has been resolved. Some users in the US01 and US02 regions experienced intermittent errors or inability to access Procore earlier today. The disruption was traced to an issue with a third-party network provider, which has since confirmed full resolution, and Procore's application has remained stable throughout. No further action is required from users. Thank you for your patience.
- resolved Jul 24, 2026, 12:07 PM UTC
This incident has been resolved. Some users in the US01 and US02 regions experienced intermittent errors or inability to access Procore earlier today. The disruption was traced to an issue with a third-party network provider, which has since confirmed full resolution, and Procore's application has remained stable throughout. No further action is required from users. Thank you for your patience.