Procore incident
PDF viewing and generation — service disruption
Procore experienced a major incident on August 10, 2026 affecting Commitments and Meetings and 1 more component, lasting 2h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 10, 2026, 08:40 PM UTC
Our engineering team is investigating issues with viewing and generating PDFs across multiple areas of the platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- monitoring Aug 10, 2026, 09:01 PM UTC
Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when viewing or generating PDFs. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
- resolved Aug 10, 2026, 11:29 PM UTC
The issue with reviewing or creating PDFs has been resolved.