Procore experienced a major incident on July 29, 2026 affecting PDF Generation, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 29, 2026, 08:44 PM UTC
Some users may be experiencing slow or failed PDF exports, particularly when generating detailed single-item PDF views. Procore engineers have identified the cause of the issue and are working to restore normal functionality as quickly as possible.
- monitoring Jul 29, 2026, 08:56 PM UTC
Intermittent errors affecting PDF export functionality have subsided and our engineering team is monitoring the situation to verify normal functionality has been restored.
- resolved Jul 29, 2026, 09:19 PM UTC
Normal functionality has been restored to the PDF Generation service and users are no longer experiencing issue exporting single-item PDFs. This incident has been resolved.