Procore incident

PDF Generation Degradation

Resolved after 35 minutes, affecting PDF Generation, on July 29, 2026.

resolved Jul 29, 2026, 09:19 PM UTC

Normal functionality has been restored to the PDF Generation service and users are no longer experiencing issue exporting single-item PDFs. This incident has been resolved.

Started
Jul 29, 2026, 08:44 PM UTC
Resolved
Jul 29, 2026, 09:19 PM UTC
Duration
35m
Detected by Pingoru
Jul 29, 2026, 08:44 PM UTC

Affected components

PDF Generation

Update timeline

  1. identified Jul 29, 2026, 08:44 PM UTC

    Some users may be experiencing slow or failed PDF exports, particularly when generating detailed single-item PDF views. Procore engineers have identified the cause of the issue and are working to restore normal functionality as quickly as possible.

  2. monitoring Jul 29, 2026, 08:56 PM UTC

    Intermittent errors affecting PDF export functionality have subsided and our engineering team is monitoring the situation to verify normal functionality has been restored.

  3. resolved Jul 29, 2026, 09:19 PM UTC

    Normal functionality has been restored to the PDF Generation service and users are no longer experiencing issue exporting single-item PDFs. This incident has been resolved.

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