Procore experienced a minor incident on October 9, 2026 affecting Web Interface, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 09, 2026, 01:12 PM UTC
We are aware of an ongoing issue affecting multiple areas of Procore, including Custom Fields, Document Management, File Access, and related tools. Customers using web, mobile or API ma experience intermittent errors or failures when performing operations across various parts of the platform.
- identified Oct 09, 2026, 01:23 PM UTC
Our engineering team has identified the cause of intermittent errors affecting some customers when using areas of the platform including Custom Fields, Document Management, and File Access. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- resolved Oct 09, 2026, 01:35 PM UTC
Our team identified the cause and applied a fix, and the platform is now operating normally. This incident is resolved.