Procore experienced a major incident on July 10, 2026 affecting 360 Reporting and PDF Generation and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 10, 2026, 05:23 PM UTC
Our engineering team has identified impact to select Procore tools including 360 Reporting, Documents, Procore Explore. This is related to an issue a Third-party Vendor is reporting, we are working towards a solution. Additional updates will be provided as new information becomes available.
- identified Jul 10, 2026, 05:32 PM UTC
PDF Generation appears to be experiencing impact as well. We are continuing to investigate impacted components.
- monitoring Jul 10, 2026, 06:02 PM UTC
Our Third-party Vendor has implemented a solution to remediate the availability issues with select Procore tools. We are monitoring the situation with the Vendor to ensure a complete resolution. Additional updates will be provided as new information becomes available.
- resolved Jul 10, 2026, 07:07 PM UTC
During the incident, users experienced issues accessing Documents, Procore Explore, 360 Reporting, as well as PDF Generation problems. Our Third-party Vendor has restored normal functionality, this incident has been resolved.