Resolved after 1 hour 13 minutes, affecting Drawings, on July 22, 2026.
During the incident, users may have experienced intermittent errors or were unable to access the Drawings tool, including encountering a blank screen when attempting to view drawings. Our engineering team has restored normal functionality, this incident has been resolved.
Affected components
Update timeline
- investigating Jul 22, 2026, 08:20 AM UTC
Our engineering team is investigating issues with accessing the Drawings tool, including some users experiencing a blank screen. We are actively working towards a solution.
- identified Jul 22, 2026, 08:50 AM UTC
Our engineering team has identified the cause of intermittent errors affecting some customers when accessing the Drawings tool. We are actively working towards a solution.
- monitoring Jul 22, 2026, 08:58 AM UTC
Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when accessing the Drawings tool. We are monitoring the situation to ensure a complete resolution.
- resolved Jul 22, 2026, 09:33 AM UTC
During the incident, users may have experienced intermittent errors or were unable to access the Drawings tool, including encountering a blank screen when attempting to view drawings. Our engineering team has restored normal functionality, this incident has been resolved.
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