Procore incident

Customer Support Availability Disruption

Resolved after 7 hours 42 minutes, affecting Contact Procore Support, on October 23, 2026.

resolved Oct 23, 2026, 10:42 AM UTC

This incident has been resolved. There are no longer any issues when contacting Support.

Started
Oct 23, 2026, 02:59 AM UTC
Resolved
Oct 23, 2026, 10:42 AM UTC
Duration
7h 42m
Detected by Pingoru
Oct 23, 2026, 02:59 AM UTC

Affected components

Contact Procore Support

Update timeline

  1. identified Oct 23, 2026, 02:59 AM UTC

    Our engineering team is investigating an issue with a third party vendor causing intermittent errors affecting some customers when contacting support. Additional updates will be provided as new information becomes available.

  2. resolved Oct 23, 2026, 10:42 AM UTC

    This incident has been resolved. There are no longer any issues when contacting Support.

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