Procore experienced a minor incident on June 22, 2026 affecting Web Interface, lasting 10h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 02:00 PM UTC
Our engineering team is investigating an issue causing some users to intermittently errors 5XX errors or long load times across the platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- identified Jun 22, 2026, 02:18 PM UTC
Our engineering team has identified the cause for some users to experience intermittent errors and long load times when navigating the Procore platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- monitoring Jun 22, 2026, 02:46 PM UTC
Our engineering team is actively monitoring an issue with a third-party cloud service provider that is resulting in intermittent errors for a portion of customers accessing and navigating the Procore platform. While we are tracking signs of stabilization, performance may remain intermittent as the provider works toward a resolution. If you encounter an error page or slow loading times, please refresh your browser or retry your action. Additional updates will be provided as new information becomes available.
- resolved Jun 23, 2026, 12:39 AM UTC
During the incident, a subset of users experienced intermittent error pages and loading disruptions when attempting to access or navigate the platform. These performance fluctuations stemmed from an issue with a third-party cloud service provider. Our engineering team has verified that all network error signals have completely subsided, normal functionality has been fully restored, and this incident has been resolved.