Procore experienced a major incident on May 11, 2026 affecting Workflows, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 11, 2026, 09:51 PM UTC
Our engineering team is investigating issues with accessing and using the Workflows tool. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- investigating May 11, 2026, 10:39 PM UTC
Our engineering teams are continuing to investigate intermittent errors affecting the Workflows tool and workflow functionality across the platform. An additional update will be posted as soon as new information becomes available.
- identified May 11, 2026, 11:19 PM UTC
Our engineering team has identified the cause of elevated errors affecting the Workflows tool and workflow functionality across the platform. We are actively working to remediate as quickly as possible. Additional updates will be provided as new information becomes available.
- monitoring May 12, 2026, 12:23 AM UTC
Our engineering team has implemented a solution to remediate intermittent errors affecting the Workflows tool and workflow functionality across the platform. We are monitoring the situation to ensure a complete resolution.
- resolved May 12, 2026, 01:14 AM UTC
During the incident, users may have experienced issues with the functionality of Workflows across the platform. Our engineering team has restored normal functionality, this incident has been resolved.