- Detected by Pingoru
- Oct 03, 2026, 01:23 AM UTC
- Resolved
- Oct 03, 2026, 01:59 AM UTC
- Duration
- 35m
Affected: Canada Post
Timeline · 2 updates
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investigating Oct 03, 2026, 01:23 AM UTC
Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
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resolved Oct 03, 2026, 01:59 AM UTC
Canada Post have resolved the issue and all services are functional now.
Read the full incident report →
- Detected by Pingoru
- Sep 29, 2026, 11:24 PM UTC
- Resolved
- Sep 30, 2026, 12:38 AM UTC
- Duration
- 1h 14m
Affected: UPS
Timeline · 2 updates
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investigating Sep 29, 2026, 11:24 PM UTC
Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
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resolved Sep 30, 2026, 12:38 AM UTC
UPS have resolved the issue and all services are functional now.
Read the full incident report →
Critical September 22, 2026 - Detected by Pingoru
- Sep 22, 2026, 07:28 PM UTC
- Resolved
- Sep 22, 2026, 08:14 PM UTC
- Duration
- 46m
Affected: PitneyShip & PitneyShip Pro USAShipmentPitneyShip Enterprise USAShipAccel USASendPro EnterpriseShipment By Rate Shop
Timeline · 2 updates
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investigating Sep 22, 2026, 07:28 PM UTC
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of Rate Shipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress
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resolved Sep 22, 2026, 08:14 PM UTC
The issue has been resolved and all services are back to normal.
Read the full incident report →
- Detected by Pingoru
- Sep 21, 2026, 02:47 PM UTC
- Resolved
- Sep 21, 2026, 04:06 PM UTC
- Duration
- 1h 18m
Affected: Create LabelGet Rates
Timeline · 2 updates
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investigating Sep 21, 2026, 02:47 PM UTC
We are currently experiencing intermittent technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
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resolved Sep 21, 2026, 04:06 PM UTC
This incident has been resolved. We will continue to closely monitor this.
Read the full incident report →
Critical September 20, 2026 - Detected by Pingoru
- Sep 20, 2026, 05:01 PM UTC
- Resolved
- Sep 20, 2026, 09:37 PM UTC
- Duration
- 4h 35m
Affected: Create LabelGet Rates
Timeline · 2 updates
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investigating Sep 20, 2026, 05:01 PM UTC
Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment, RateShipment. Pitney Bowes Teams are actively working with USPS and we will update as we make progress. Thanks Client Support Tech Services
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resolved Sep 20, 2026, 09:37 PM UTC
This incident has been resolved.
Read the full incident report →
Notice September 11, 2026 - Detected by Pingoru
- Sep 11, 2026, 03:25 PM UTC
- Resolved
- Sep 11, 2026, 03:25 PM UTC
- Duration
- —
Affected: Create LabelGet Rates
Timeline · 1 update
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resolved Sep 11, 2026, 03:25 PM UTC
For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.
Read the full incident report →
- Detected by Pingoru
- Sep 09, 2026, 03:48 PM UTC
- Resolved
- Sep 09, 2026, 04:44 PM UTC
- Duration
- 55m
Affected: UPS
Timeline · 2 updates
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investigating Sep 09, 2026, 03:48 PM UTC
Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
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resolved Sep 09, 2026, 04:44 PM UTC
UPS have resolved the issue and all services are functional now.
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 02:10 PM UTC
- Resolved
- Aug 31, 2026, 02:40 PM UTC
- Duration
- 30m
Affected: Royal Mail
Timeline · 2 updates
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investigating Aug 31, 2026, 02:10 PM UTC
Failures are being observed for Royal Mail carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.
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resolved Aug 31, 2026, 02:40 PM UTC
Royal Mail have resolved the issue and all services are functional now.
Read the full incident report →
- Detected by Pingoru
- Aug 20, 2026, 08:42 PM UTC
- Resolved
- Aug 20, 2026, 09:02 PM UTC
- Duration
- 20m
Affected: PitneyShip & PitneyShip Pro
Timeline · 2 updates
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investigating Aug 20, 2026, 09:11 PM UTC
We are currently experiencing technical issues with our SP360 Platform for GovCloud region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
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resolved Aug 20, 2026, 09:20 PM UTC
The issue has been resolved, and all services are back to normal.
Read the full incident report →
- Detected by Pingoru
- Aug 15, 2026, 07:30 PM UTC
- Resolved
- Aug 15, 2026, 07:46 PM UTC
- Duration
- 16m
Affected: PitneyAnalytics USAPitneyShip & PitneyShip Pro USAPitneyTrack USAPitneyShip Pro CanadaPitneyTrack CanadaPitneyAnalytics CanadaPitneyShip Enterprise USAParcelPoint USAParcelPoint CanadaShipAccel USASendPro EnterprisePitneyShip Enterprise Canada
Timeline · 3 updates
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investigating Aug 15, 2026, 07:36 PM UTC
We are currently experiencing technical issues with our SP360 Platform for Commercial region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
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investigating Aug 15, 2026, 08:03 PM UTC
We are currently experiencing technical issues with our SP360 Platform for US and Canada region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
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resolved Aug 15, 2026, 08:43 PM UTC
The issue has been resolved, and all services are back to normal.
Read the full incident report →
- Detected by Pingoru
- Aug 15, 2026, 03:47 AM UTC
- Resolved
- Aug 15, 2026, 10:08 AM UTC
- Duration
- 6h 21m
Affected: PitneyShip & PitneyShip Pro USAPitneyShip Enterprise USA
Timeline · 2 updates
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investigating Aug 15, 2026, 03:47 AM UTC
We are currently experiencing a service disruption affecting Cost Account management. Users are unable to add or remove Cost Accounting data at this time. Existing Cost Accounts are not impacted and continue to function normally. Postage meters and mailing devices are unable to sync Cost Account lists. Our team is actively investigating and working toward a resolution. We will provide updates as progress is made.
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resolved Aug 15, 2026, 10:08 AM UTC
The issue has been resolved and all services are back to normal.
Read the full incident report →
- Detected by Pingoru
- Aug 14, 2026, 06:49 PM UTC
- Resolved
- Aug 14, 2026, 07:47 PM UTC
- Duration
- 57m
Affected: UPS
Timeline · 2 updates
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investigating Aug 14, 2026, 06:49 PM UTC
Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment and RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
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resolved Aug 14, 2026, 07:47 PM UTC
UPS have resolved the issue and all services are functional now.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 06:14 PM UTC
- Resolved
- Aug 13, 2026, 10:25 PM UTC
- Duration
- 4h 10m
Affected: PitneyShip Pro CanadaPitneyShip Enterprise Canada
Timeline · 3 updates
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investigating Aug 13, 2026, 06:14 PM UTC
We are currently experiencing intermittent technical issues with our Shipping & PitneyShip Enterprise for Canada region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
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identified Aug 13, 2026, 07:59 PM UTC
Our Outage Response Team has identified the cause and working toward resolution. Further updates to follow.
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resolved Aug 13, 2026, 10:25 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2026, 01:21 PM UTC
- Resolved
- Aug 07, 2026, 02:26 PM UTC
- Duration
- 1h 4m
Affected: Canada Post
Timeline · 1 update
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investigating Aug 07, 2026, 01:21 PM UTC
Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment and CreateShipment. Pitney Bowes Teams are actively working with Canada Post, and we will update as we make progress.
Read the full incident report →
- Detected by Pingoru
- Jul 22, 2026, 03:34 PM UTC
- Resolved
- Jul 22, 2026, 04:53 PM UTC
- Duration
- 1h 19m
Affected: TrackingTracking
Timeline · 2 updates
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investigating Jul 22, 2026, 03:34 PM UTC
We are currently experiencing technical issues with our Pitney Bowes PRODUCTION environment that may prevent you from using Tracking API feature. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
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resolved Jul 22, 2026, 04:53 PM UTC
We experienced a technical issue earlier today. At this time we see full functionality in the Tracking Services. We continue to closely monitor the situation.
Read the full incident report →
- Detected by Pingoru
- Jul 16, 2026, 05:11 PM UTC
- Resolved
- Jul 16, 2026, 07:15 PM UTC
- Duration
- 2h 4m
Affected: PitneyShip & PitneyShip Pro USAPitneyShip Enterprise USA
Timeline · 2 updates
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investigating Jul 16, 2026, 05:42 PM UTC
We are currently experiencing technical issues with our SP360 Shipping for US region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
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resolved Jul 16, 2026, 07:25 PM UTC
The issue has been resolved, and all services are back to normal.
Read the full incident report →
- Detected by Pingoru
- Jun 26, 2026, 02:53 PM UTC
- Resolved
- Jun 26, 2026, 08:47 PM UTC
- Duration
- 5h 54m
Affected: PitneyShip & PitneyShip Pro USAPitneyShip Enterprise USAShipAccel USAShipment By Rate Shop
Timeline · 2 updates
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investigating Jun 26, 2026, 02:53 PM UTC
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
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resolved Jun 26, 2026, 08:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 21, 2026, 04:59 PM UTC
- Resolved
- Jun 21, 2026, 04:59 PM UTC
- Duration
- —
Affected: Create LabelGet Rates
Timeline · 1 update
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resolved Jun 21, 2026, 04:59 PM UTC
For a brief time today, USPS underwent emergency maintenance on their systems. During the maintenance window, users may have experienced issues with printing both Domestic and International shipping labels.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 08:20 AM UTC
- Resolved
- Jun 11, 2026, 08:58 AM UTC
- Duration
- 37m
Affected: USPS
Timeline · 2 updates
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investigating Jun 11, 2026, 08:20 AM UTC
Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with USPS and we will update as we make progress.
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resolved Jun 11, 2026, 08:58 AM UTC
USPS have resolved the issue and all services are functional now.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 02:01 PM UTC
- Resolved
- Jun 05, 2026, 03:01 PM UTC
- Duration
- 59m
Affected: UPS
Timeline · 2 updates
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investigating Jun 05, 2026, 02:01 PM UTC
Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
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resolved Jun 05, 2026, 03:01 PM UTC
UPS have resolved the issue and all services are functional now.
Read the full incident report →
- Detected by Pingoru
- May 28, 2026, 04:36 PM UTC
- Resolved
- May 28, 2026, 05:44 PM UTC
- Duration
- 1h 7m
Affected: PitneyShip & PitneyShip Pro USAPitneyShip Enterprise USAShipAccel USA
Timeline · 2 updates
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investigating May 28, 2026, 04:36 PM UTC
We are currently experiencing technical issues with Postage call for our Shipping for USA region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
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resolved May 28, 2026, 05:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 15, 2026, 01:00 PM UTC
- Resolved
- May 15, 2026, 02:15 PM UTC
- Duration
- 1h 15m
Affected: PitneyShip & PitneyShip Pro USAPitneyShip & PitneyShip ProShipmentPitneyShip Pro CanadaCarrier AccountPitneyShip Enterprise USAShipAccel USAShipment By Rate ShopCost Account ManagementPitneyShip Enterprise Canada
Timeline · 2 updates
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investigating May 15, 2026, 01:42 PM UTC
Failures are being observed for Fedex carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Fedex and we will update as we make progress.
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resolved May 15, 2026, 02:24 PM UTC
The issue has been resolved, and all services are back to normal.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 06:16 PM UTC
- Resolved
- May 11, 2026, 07:17 PM UTC
- Duration
- 1h 1m
Affected: PitneyAnalytics USAPitneyShip & PitneyShip Pro USAPitneyTrack USAPitneyShip Pro CanadaPitneyTrack CanadaPitneyAnalytics CanadaPitneyShip & PitneyShip Pro EuropePitneyTrack EuropePitneyShip Pro UKPitneyTrack UKPitneyShip Enterprise USAPitneyTrack ANZParcelPoint USAPitneyShip Enterprise EuropeParcelPoint CanadaShipAccel USA
Timeline · 2 updates
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investigating May 11, 2026, 06:16 PM UTC
Login Failures are being observed for Shipping360 Platform for USA, Canada, Europe, UK & ANZ region which is currently preventing users to access Shipping, Tracking, Lockers and Analytics Applications. Pitney Bowes Technical Teams are actively working on this and we will update as we make progress.
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resolved May 11, 2026, 07:17 PM UTC
The issue has been resolved and all services are back to normal.
Read the full incident report →
- Detected by Pingoru
- Apr 07, 2026, 12:36 PM UTC
- Resolved
- Apr 07, 2026, 01:34 PM UTC
- Duration
- 57m
Affected: Purolator
Timeline · 2 updates
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investigating Apr 07, 2026, 12:36 PM UTC
Failures are being observed for Purolator carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate. Pitney Bowes Teams are actively working with Purolator and we will update as we make progress.
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resolved Apr 07, 2026, 01:34 PM UTC
Purolator have resolved the issue and all services are functional now.
Read the full incident report →
- Detected by Pingoru
- Apr 06, 2026, 03:20 PM UTC
- Resolved
- Apr 06, 2026, 03:23 PM UTC
- Duration
- 2m
Affected: ManifestMultipiece APIsPickupsSendPro EnterprisePickupsPickupsPrintBatch
Timeline · 2 updates
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investigating Apr 06, 2026, 03:20 PM UTC
Failures are being observed for Multiple Products for USA region. Pitney Bowes Technical Teams are actively working on this and we will update as we make progress.
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resolved Apr 06, 2026, 03:23 PM UTC
The issue has been resolved and all services are back to normal.
Read the full incident report →
