Pitney Bowes incident

Intermittent Service Disruption observed for Shipping & PitneyShip Enterprise for Canada region.

Major Resolved View vendor source →

Pitney Bowes experienced a major incident on August 13, 2026 affecting PitneyShip Pro Canada and PitneyShip Enterprise Canada, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 06:14 PM UTC
Resolved
Aug 13, 2026, 10:25 PM UTC
Duration
4h 10m
Detected by Pingoru
Aug 13, 2026, 06:14 PM UTC

Affected components

PitneyShip Pro CanadaPitneyShip Enterprise Canada

Update timeline

  1. investigating Aug 13, 2026, 06:14 PM UTC

    We are currently experiencing intermittent technical issues with our Shipping & PitneyShip Enterprise for Canada region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

  2. identified Aug 13, 2026, 07:59 PM UTC

    Our Outage Response Team has identified the cause and working toward resolution. Further updates to follow.

  3. resolved Aug 13, 2026, 10:25 PM UTC

    This incident has been resolved.