Pitney Bowes incident
Expedited Delivery Services - Incident - Initial Notification
Pitney Bowes experienced a minor incident on September 21, 2026 affecting Create Label and Get Rates, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Create LabelGet Rates
Update timeline
- investigating Sep 21, 2026, 02:47 PM UTC
We are currently experiencing intermittent technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
- resolved Sep 21, 2026, 04:06 PM UTC
This incident has been resolved. We will continue to closely monitor this.