Pitney Bowes incident

Intermittent Service Disruption observed for SP360 Platform for GovCloud region.

Major Resolved View vendor source →

Pitney Bowes experienced a major incident on August 20, 2026 affecting PitneyShip & PitneyShip Pro, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 08:42 PM UTC
Resolved
Aug 20, 2026, 09:02 PM UTC
Duration
20m
Detected by Pingoru
Aug 20, 2026, 08:42 PM UTC

Affected components

PitneyShip & PitneyShip Pro

Update timeline

  1. investigating Aug 20, 2026, 09:11 PM UTC

    We are currently experiencing technical issues with our SP360 Platform for GovCloud region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

  2. resolved Aug 20, 2026, 09:20 PM UTC

    The issue has been resolved, and all services are back to normal.