Pitney Bowes incident

Intermittent Service Disruption observed for SP360 Shipping for US region.

Major Resolved View vendor source →

Pitney Bowes experienced a major incident on July 16, 2026 affecting PitneyShip & PitneyShip Pro USA and PitneyShip Enterprise USA, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 05:11 PM UTC
Resolved
Jul 16, 2026, 07:15 PM UTC
Duration
2h 4m
Detected by Pingoru
Jul 16, 2026, 05:11 PM UTC

Affected components

PitneyShip & PitneyShip Pro USAPitneyShip Enterprise USA

Update timeline

  1. investigating Jul 16, 2026, 05:42 PM UTC

    We are currently experiencing technical issues with our SP360 Shipping for US region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

  2. resolved Jul 16, 2026, 07:25 PM UTC

    The issue has been resolved, and all services are back to normal.