Pitney Bowes incident

Intermittent Service Disruption observed for SP360 Platform for US and Canada region.

Major Resolved View vendor source →

Pitney Bowes experienced a major incident on August 15, 2026 affecting PitneyAnalytics USA and PitneyShip & PitneyShip Pro USA and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 07:30 PM UTC
Resolved
Aug 15, 2026, 07:46 PM UTC
Duration
16m
Detected by Pingoru
Aug 15, 2026, 07:30 PM UTC

Affected components

PitneyAnalytics USAPitneyShip & PitneyShip Pro USAPitneyTrack USAPitneyShip Pro CanadaPitneyTrack CanadaPitneyAnalytics CanadaPitneyShip Enterprise USAParcelPoint USAParcelPoint CanadaShipAccel USA

Update timeline

  1. investigating Aug 15, 2026, 07:36 PM UTC

    We are currently experiencing technical issues with our SP360 Platform for Commercial region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible

  2. investigating Aug 15, 2026, 08:03 PM UTC

    We are currently experiencing technical issues with our SP360 Platform for US and Canada region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible

  3. resolved Aug 15, 2026, 08:43 PM UTC

    The issue has been resolved, and all services are back to normal.