Pitney Bowes incident

USPS Service Disruption Observed for CreateShipment & RateShipment

Critical Resolved View vendor source →

Pitney Bowes experienced a critical incident on September 20, 2026 affecting Create Label and Get Rates, lasting 4h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2026, 05:01 PM UTC
Resolved
Sep 20, 2026, 09:37 PM UTC
Duration
4h 35m
Detected by Pingoru
Sep 20, 2026, 05:01 PM UTC

Affected components

Create LabelGet Rates

Update timeline

  1. investigating Sep 20, 2026, 05:01 PM UTC

    Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment, RateShipment. Pitney Bowes Teams are actively working with USPS and we will update as we make progress. Thanks Client Support Tech Services

  2. resolved Sep 20, 2026, 09:37 PM UTC

    This incident has been resolved.