Pitney Bowes incident

Service Disruption observed for Shipping360 Platform for USA, Canada, Europe, UK & ANZ region.

Critical Resolved View vendor source →

Pitney Bowes experienced a critical incident on May 11, 2026 affecting PitneyAnalytics USA and PitneyShip & PitneyShip Pro USA and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 06:16 PM UTC
Resolved
May 11, 2026, 07:17 PM UTC
Duration
1h 1m
Detected by Pingoru
May 11, 2026, 06:16 PM UTC

Affected components

PitneyAnalytics USAPitneyShip & PitneyShip Pro USAPitneyTrack USAPitneyShip Pro CanadaPitneyTrack CanadaPitneyAnalytics CanadaPitneyShip & PitneyShip Pro EuropePitneyTrack EuropePitneyShip Pro UKPitneyTrack UKPitneyShip Enterprise USAPitneyTrack ANZParcelPoint USAPitneyShip Enterprise EuropeParcelPoint CanadaShipAccel USA

Update timeline

  1. investigating May 11, 2026, 06:16 PM UTC

    Login Failures are being observed for Shipping360 Platform for USA, Canada, Europe, UK & ANZ region which is currently preventing users to access Shipping, Tracking, Lockers and Analytics Applications. Pitney Bowes Technical Teams are actively working on this and we will update as we make progress.

  2. resolved May 11, 2026, 07:17 PM UTC

    The issue has been resolved and all services are back to normal.