Pitney Bowes incident

Fedex Service Disruption Observed for RateShipment.

Major Resolved View vendor source →

Pitney Bowes experienced a major incident on May 15, 2026 affecting PitneyShip & PitneyShip Pro USA and PitneyShip & PitneyShip Pro and 1 more component, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 12:15 PM UTC
Resolved
May 15, 2026, 02:24 PM UTC
Duration
2h 9m
Detected by Pingoru
May 15, 2026, 12:15 PM UTC

Affected components

PitneyShip & PitneyShip Pro USAPitneyShip & PitneyShip ProShipmentPitneyShip Pro CanadaCarrier AccountPitneyShip Enterprise USAShipAccel USAShipment By Rate ShopCost Account ManagementPitneyShip Enterprise Canada

Update timeline

  1. investigating May 15, 2026, 01:42 PM UTC

    Failures are being observed for Fedex carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Fedex and we will update as we make progress.

  2. resolved May 15, 2026, 02:24 PM UTC

    The issue has been resolved, and all services are back to normal.