Pitney Bowes incident

An intermittent service disruption has been observed for postage API calls related to shipping in the USA region

Major Resolved View vendor source →

Pitney Bowes experienced a major incident on May 28, 2026 affecting PitneyShip & PitneyShip Pro USA and PitneyShip Enterprise USA and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 04:36 PM UTC
Resolved
May 28, 2026, 05:44 PM UTC
Duration
1h 7m
Detected by Pingoru
May 28, 2026, 04:36 PM UTC

Affected components

PitneyShip & PitneyShip Pro USAPitneyShip Enterprise USAShipAccel USA

Update timeline

  1. investigating May 28, 2026, 04:36 PM UTC

    We are currently experiencing technical issues with Postage call for our Shipping for USA region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

  2. resolved May 28, 2026, 05:44 PM UTC

    This incident has been resolved.